Tiger19

I received the replacement parts - one button, the short cable that is part of / attached to the left handle and the left side long cable that comes out of the base. Actually those parts do not require any "welding" (soldering). But . . . I opened the throttle handle and before removing those existing parts I verified the problem was not with them by hooking up the new cable and button outside the handle first and confirming that the problem maintained. I also used a circuit tester to verify the small internal circuit board was not the issue. That left disassembling the base - and after removing the dozen or so long screws that are obvious from the bottom I was not able to open it up. At that point I decided to stop and not do any harm. My manual dexterity is not that great, and WinWing provided no instructions - just parts. I am going to continue to raise a stink, but I am not hopeful. Buyer beware.

OK - I will post an update - after sending them information right from their own website regarding warranty as well as my shipping date (again copied from their site) I have been told they will ship a "left aviation cable" a "new socket" that I have to "weld on" and a new button. Originally when they wanted me to pay it included a new mobo, seems like that will not ship.

After just six months of light use button 6 on my F-18 throttle has stopped working. They are telling me it is "out of warranty" and I have to pay for parts and shipping. I read warranty period as one year - so not happy. BUYER BEWARE shady service.

Thank you very much for your detailed response - it helps a lot. Joe

Hello, I have a new Orion F-16 grip and Orion2 F/A-18 throttle. Question 1 - anybody see an issue using a different computer for firmware updates? I have a client system next to my main system and it has only one extra USB item that is off most of the time (backup HD). So it would be easy for me to use an extra USB cord and switch the throttle over to update (the base in this case). Of course would hook / unhook from cold and dark. Much easier than disconnecting a multitude of other USB connections on primary system. Question 2 - the joystick and base seem very susceptible to static. I live in the high and dry desert. Out of habit I always ground myself before sitting at my system, but even then just brushing my arm against the metal base I can here the brief static click through my speakers. I am thinking of grounding the base directly to a grounding source. Any thoughts on if that might be worse or interfere with the USB connection? Thx for any insight. Joe

The only feedback is - thank you. I have been flying CPG more lately to get used to weapons over flying for a break. I have only scratched the surface since my flying is limited to some on the weekends, but, your work on both sides is very helpful. Joe