In my opinion, people are not asking for "Timelines" they are asking for open communication about development progress being made on bugs in a public accessed tracker.
People submitting reports and using open beta are, beta testers. I feel they would get a sense of satisfaction to see all the hard work, frustrations, testing, making a difference as they witness the progress. Which in turn, will get you better , more precise, enthusiastic bug reports with the data you need like, tracks and logs, because they see the difference being made
I disagree. If people are not "blind" to what is going on, they will be more compassionate towards the workload the development team is tasked with thus, will create a calmer, patient community.
Using your example, if people see progress being made on multiple items, bugs, One would think they would be willing to accept that there is a queue and the list is moving. Their "passionate" bug might not be at the top but, they will see it moving up the list as multiple other items are being worked on and completed.
What would you rather be if you can not have perfect vision? A) Totally blind B) Vision in only one eye
I think the community is asking for B
Happy Simming,
Monnie