Groove, can you help me please? still no luck. contacted support for help, and this is what she sent me. BTW, they charged me for the game. i have no DL mirrors, and a corrupt install. this is crazy. all i want is the DL links to re DL the game. i can't believe this. from support Thank you for your email. Protx are the payment service provider for the compnay you have ordered from, however we cannot proocess and refunds or cancel any orders on behalf of our vendors. We are unable to assist or give advice about orders made to the company and therefore please contact the company you have ordered from directly. You should find their details on their website. Kind Regards, Claire Scott