Also, when you go to save any changes you have made to the default profile (5.x software) it will want to create a new profile, as the default profile is designed to give you a basic profile to work from and any changes that you make and save need to be create with a new profile. (i.e can't save to the default profile)
Have you tried running both the TrackIR software, and the gaming application as an admin (right click on the exe file for each, and select run as admin)?
The TrackIR drivers are currently 64-bit. The TrackIR software itself is 32-bit
Further support for the software to be a 64-bit application is currently being looked at, but there is no timeline for it's release.
and you are running both the TrackIR, and Black shark, as an admin (right click on the exe and selecting run as admin)?
Any other applications running in the background, keyboard software, etc.?
Also , when looking at the camera view/tracking screen, more sure that the IR leds are fairly centered in the camera view, which maximizes the cameras ability to track you with the greatest amount of freedom.