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Puchased not available anymore?


Doum76
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Greetings,

 

Something odd is happened, i went today on the website and logged to see if i bought A-10C Warthog before feburary 2011 to get the Nevada map, but, when i went in my orders, A-10C Warthog is not there anymore and it was about 1 month ago when i decided to reinstall it which i didn't have it installed for a few years.... and now all there is is my purchase of the F-15C Stand alone.... that's odd, if i need to reinstall, i'm screwd downloadnot available... when i browse modules and go in the F-15C, it sais i already purchased it, but A-10C Warthog, it doesn't say so....

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Are you sure you purchased them on the same account?

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Thanks for the replies,

 

1st - yes it was with the same account, i only have one.

2nd - I always keep receipt in mail box when buying online and can't find it, odd since i never delete them or maybe by mistake.

3- in module manager, for download, modules i have doesn't show, and in the installed section, both modules i own are there with valid serials.

 

So i went on the website, in the Check Serial section, i checked both my A-10C and F-15C, both are fine, the diff, with the F-15C, i get in the return infos, a date order and the number which with the A-10C it doesn't show, odd, but makes sens since i don'T have an orer by mail.... seems i have no trace of the purchase... but in both case, it shows it is bound to teh same account, and i do have a bind date, and says bound on 09-04-2011... shows hte times i activated it, 3 times which is true, initial when purchanced, 1 time when cpu sawp and last time when HD swap...

 

Really odd :) I'm confused a lot because A-10C was my first game/software i purchased online as digital, wel besides some FSX add ons.

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Just throwing a wrench in here, but are you sure you didn't purchase thru Steam?

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Log in to your ED account and go to Profile\ License Check. Worked for me.

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Just throwing a wrench in here, but are you sure you didn't purchase thru Steam?
This^^

Also you might have purchased a Steam (Gift?) Key, but instead of redeeming it through Steam you installed the module from DCS website. In that case you wouldn't have any information about the purchase except from the seller itself.

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Just throwing a wrench in here, but are you sure you didn't purchase thru Steam?

 

 

Thanks for the reply, but i'm quite sure, i bought it in 2011, didn't heard about Steam back then and i only created my Steam account a month ago when i reinstalled my Sims to buy the FSX version. :)

 

But as mentionned earlier, it was there a month ago beause i reinstalled it, that'S where i got my software key and download if i remember.... but now it's not anymore, guess i'll contact support.

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Log in to your ED account and go to Profile\ License Check. Worked for me.

 

 

Yess as mentionned earlier, i tried, but the diff between A-10c and F-15c, is i don't get any trace of date ordered or order ID versus F-15c... odd :) This bug is making me feel like i hacked the game but i bought it lol

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The License check screen should tell you when it was bound to your account, purchase order, etc etc etc. if it was purcghased from digitalcombatsimulator.com

 

if it was purchased via steam, gamefly or retail store it wont show.

 

and you pretty much had to purchase it PRIOR to retail release to get NTTR.

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The License check screen should tell you when it was bound to your account, purchase order, etc etc etc. if it was purcghased from digitalcombatsimulator.com

 

if it was purchased via steam, gamefly or retail store it wont show.

 

and you pretty much had to purchase it PRIOR to retail release to get NTTR.

 

Ohh you made my mind back to life when you entionned Gamefly :) It wasn't Steam for sure because i didn't know about Ateam in 2011, but you made me remember i bought this Sim when i discovered Direct2Drive for an MMO i bought there and went in the Sim section :) So i confirm while loggin, it was bought on Direct2Drive.com

 

Thanks, not it all make sens, but i was so sure i bought it from ED Website :)

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