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Modle Activation Problems After Update to 2.5 Stable


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Well I just upgraded to 2.5 Stable from 2.2 Open Alpha. NONE of my purchased modules are recognized now, I get a message that they are "bound to a different account" which they are not, they were all working fine in 2.2. Any idea how to fix this?? Even manually entering the serial number does not fix the problem. The only purchased module that works is the Harrier.

[sIGPIC][/sIGPIC]

 

Gigabyte GA97XSLI

Core i7 4790 @ 4.0 Ghz

MSI GTX 1080ti

32 Mb RAM DDR3-2133

512GB SSD for DCS

HP Reverb VR HMD

Thrustmaster Warthog & MFG Crosswind

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  • ED Team

where did you buy your keys from?

 

Best thing to do is login here and check your keys

 

https://www.digitalcombatsimulator.com/en/personal/licensing/

 

make sure they are bound to your account, if you see any problems contact support

 

https://www.digitalcombatsimulator.com/en/support/

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Windows 11, NVIDIA MSI RTX 3090, Intel® i9-10900K 3.70GHz, 5.30GHz Turbo, Corsair Hydro Series H150i Pro, 64GB DDR @3200, ASUS ROG Strix Z490-F Gaming, HP Reverb G2

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All my keys are purchased direct from ED. I have sent a support ticket with my order numbers and key numbers. And yes, they are properly bound to my account, and 2.5 even pops up a window with the correct serial number already populated, but it will not activate them.

[sIGPIC][/sIGPIC]

 

Gigabyte GA97XSLI

Core i7 4790 @ 4.0 Ghz

MSI GTX 1080ti

32 Mb RAM DDR3-2133

512GB SSD for DCS

HP Reverb VR HMD

Thrustmaster Warthog & MFG Crosswind

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Support replied to my request very quickly, and whatever they did resolved the problem!! Thanks!!

[sIGPIC][/sIGPIC]

 

Gigabyte GA97XSLI

Core i7 4790 @ 4.0 Ghz

MSI GTX 1080ti

32 Mb RAM DDR3-2133

512GB SSD for DCS

HP Reverb VR HMD

Thrustmaster Warthog & MFG Crosswind

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At which section did you put ticket I have problem with AV8b

Gigabyte Z490 Gaming X | i5 10600K@4700 | 32 Gb DDR4 @ 3200Mhz | Gigabyte Aorus GeForce GTX 1080 Ti 11G |

MONITOR IIYAMA 24,5" LED LCD @ 1920 x 1080 | Windows 11

 | Saitek X-55 Rhino | TrackIR 5 Pro

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