Vannipo Posted October 5, 2018 Share Posted October 5, 2018 (edited) Hi Virpil, today I received my brand new WarBRD with am MT-50 Grip. It took just a couple of days after purchase until the stick arrived. Never seen such a precise joystick! Nice work. The stick in the aircraft is doing exactly, what I am doing. But after the 1st minute of flying, I realized, that I don't like the standard cams (with 2 notches) with the hard center. I need a softer center, or no real center. So, I changed the default cams with the softer ones (with 1 notch). But, after I built them in, I recognized that my Y-Axis has a nice soft center, but my X-Axis has still a hard center. Not that hard like with the standard cams, but hard with a audible "klack". I examined the cams and I can see and feel, that one Cam is not exactly built. I can feel with my fingernail, that the center is harder, than the other 3. I talk about When I remove the springs and press with my fingers, I can feel the harder center on that one cam. What can I do now? Or what you want to do now, Virpil? Regards Edited October 5, 2018 by Vannipo Link to comment Share on other sites More sharing options...
mdee Posted October 6, 2018 Share Posted October 6, 2018 Contact their support. Link to comment Share on other sites More sharing options...
Cyph3r Posted October 6, 2018 Share Posted October 6, 2018 Hi Vannipo - shoot me a message over on support@virpil.com and we'll get you sorted out don't worry :) ► Website: www.virpil.com // ► Facebook: https://www.facebook.com/VirPilControls // ► Twitter: https://twitter.com/VirPilControls For support please email support@virpil.com to open a ticket! [sIGPIC][/sIGPIC] Link to comment Share on other sites More sharing options...
Vannipo Posted October 6, 2018 Author Share Posted October 6, 2018 Right back from a one hour flight in the YAK52 in sunset. ...Oh, yes. I knew that. Cause of the quick responses in the past. My Y-Axis feels so, oh my god, so perfect, so (****ing) awesome! Now I need that on my X-Axis, too. I am gonna send you an eMail. Thanks! BTW: When will the "VPC WarBRD CosmoSim Cams" be available again? :) I need more cams to play with :) The WarBRD is usable without springs, too. Nice for Helis. But I like it with the softer springs. Link to comment Share on other sites More sharing options...
Vannipo Posted October 16, 2018 Author Share Posted October 16, 2018 Sadly, no reactions on eMails anymore... I don't like that. Hopefully, the new cams are on their way... Link to comment Share on other sites More sharing options...
Cyph3r Posted October 16, 2018 Share Posted October 16, 2018 Sadly, no reactions on eMails anymore... I don't like that. Hopefully, the new cams are on their way... Don't worry Vannipo - you haven't been forgotten. I just have a lot of correspondence to get through! I'll be in touch later in the night/early morning via the ticket :) ► Website: www.virpil.com // ► Facebook: https://www.facebook.com/VirPilControls // ► Twitter: https://twitter.com/VirPilControls For support please email support@virpil.com to open a ticket! [sIGPIC][/sIGPIC] Link to comment Share on other sites More sharing options...
Vannipo Posted November 21, 2018 Author Share Posted November 21, 2018 Solved. Got new cams! Link to comment Share on other sites More sharing options...
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