epolta Posted October 17, 2018 Share Posted October 17, 2018 I just wanted to post an update here. Earlier this week due to a CUSTOMS issue, my Virpil order was re-routed and I received a different package than Virpil shipped me. It was very confusing for all involved but Virpil resolved the issue and got my original package re-routed to me here in the U.S. with only a slight delay. I wanted to update the original posting here, but Alas it was deleted. In faireness to Virpil I though it only appropriate to repost that the outcome was positive and Virpil even refunded my shipping expenses. Needless to say I'm a lifelong supporter now, and I have in fact ordered an additional stick top from them. As I previously posted, I believe this forum is a place for folks to share experiences good/bad/indifferent so that everyone can make informed decisions about their purchases. I always hate to see posts deleted - but so be it. anyways, enough rambling... Go buy Virpil products! the T-50 base feels like a force feedback setup to me.. simply unbelievable precision and feeling. Absolutely blows the Warthog base away, but while I primarily bought if for better longevity, the feeling of feedback it provides was really a pleasant surprise to me. cheers:thumbup: Link to comment Share on other sites More sharing options...
Cyph3r Posted October 18, 2018 Share Posted October 18, 2018 Thanks for the update epolta! I'm glad we were able to get it resolved quickly :) Also glad to hear that you're enjoying the MT-50 base! Happy flying :pilotfly: ► Website: www.virpil.com // ► Facebook: https://www.facebook.com/VirPilControls // ► Twitter: https://twitter.com/VirPilControls For support please email support@virpil.com to open a ticket! [sIGPIC][/sIGPIC] Link to comment Share on other sites More sharing options...
Seb71 Posted October 18, 2018 Share Posted October 18, 2018 So what happened with that board you got? Link to comment Share on other sites More sharing options...
Cyph3r Posted October 18, 2018 Share Posted October 18, 2018 (edited) So what happened with that board you got? I got in touch with the company who actually sent the board to let them know our parcels got mixed up. Once verified, we organised a swap between epolta and their customer :) Edited October 18, 2018 by Cyph3r ► Website: www.virpil.com // ► Facebook: https://www.facebook.com/VirPilControls // ► Twitter: https://twitter.com/VirPilControls For support please email support@virpil.com to open a ticket! [sIGPIC][/sIGPIC] Link to comment Share on other sites More sharing options...
epolta Posted October 18, 2018 Author Share Posted October 18, 2018 I got in touch with the company who actually sent the board to let them know our parcels got mixed up. Once verified, we organised a swap between epolta and their customer :) Needles to say.. They were happy... and I was happy!! Link to comment Share on other sites More sharing options...
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