imacken Posted October 7, 2019 Share Posted October 7, 2019 I ordered a WarBRD base a few days ago. It was in stock, but still shows as ‘processing’ on the site. What’s a typical time for Virpil to despatch an in stock item? Intel i7 12700K · MSI Gaming X Trio RTX 4090 · ASUS ROG STRIX Z690-A Wi-Fi · MSI 32" MPG321UR QD · Samsung 970 500Gb M.2 NVMe · 2 x Samsung 850 Evo 1Tb · 2Tb HDD · 32Gb Corsair Vengance 3000MHz DDR4 · Windows 11 · Thrustmaster TPR Pedals · Tobii Eye Tracker 5 · Thrustmaster F/A-18 Hornet Grip · Virpil MongoosT-50CM3 Base · Virpil Throttle MT-50 CM3 · Virpil Alpha Prime Grip · Virpil Control Panel 2 · Thrustmaster F-16 MFDs · HTC Vive Pro 2 · Total Controls Multifunction Button Box Link to comment Share on other sites More sharing options...
Cyph3r Posted October 7, 2019 Share Posted October 7, 2019 Typically we estimate up to 7 working days, but during times of high demand this can bump up to 10-14 working days. Check our Support Center for more questions and if you have anything specific, feel free to contact us directly! https://virpil.freshdesk.com/en/support/solutions/articles/47000021726-when-will-my-order-be-dispatched- ► Website: www.virpil.com // ► Facebook: https://www.facebook.com/VirPilControls // ► Twitter: https://twitter.com/VirPilControls For support please email support@virpil.com to open a ticket! [sIGPIC][/sIGPIC] Link to comment Share on other sites More sharing options...
imacken Posted October 8, 2019 Author Share Posted October 8, 2019 Thanks for that. So, is this a ‘time of high demand’? Intel i7 12700K · MSI Gaming X Trio RTX 4090 · ASUS ROG STRIX Z690-A Wi-Fi · MSI 32" MPG321UR QD · Samsung 970 500Gb M.2 NVMe · 2 x Samsung 850 Evo 1Tb · 2Tb HDD · 32Gb Corsair Vengance 3000MHz DDR4 · Windows 11 · Thrustmaster TPR Pedals · Tobii Eye Tracker 5 · Thrustmaster F/A-18 Hornet Grip · Virpil MongoosT-50CM3 Base · Virpil Throttle MT-50 CM3 · Virpil Alpha Prime Grip · Virpil Control Panel 2 · Thrustmaster F-16 MFDs · HTC Vive Pro 2 · Total Controls Multifunction Button Box Link to comment Share on other sites More sharing options...
Crusader69 Posted October 8, 2019 Share Posted October 8, 2019 (edited) Mine was in "Processing" status for 16 days... Now the status is "Completed" and TNT status have been in "Collecting" for 3 days. Still waiting patiently for it. Edit: However, when I wrote to Virpil about the wait, I received a very prompt response. Unlike Thrustmaster, wrote to them about my Warthog faulty slider when I got it out of the box. Thrustmaster didn't bother to reply even I wrote to them twice. Edited October 8, 2019 by Crusader69 OS:Win10 64bit*/MB: Gigabyte X470 AORUS ULTRA GAMING / HD:SSD CPU Type: AMD Ryzen 7 2700X 8-Core 3700Mhz / Ram:32Gb DDR4 Mon: Dell AW3418DW LCD + 3 x CUBESIM displays. Hotas : TM Warthog #4347 | #80897 | TM F/A-18 Hornet Stick / TM Pendular Rudder / Cougar MFDs / Buddy-Fox A-10C UFC / Elgato Stream Decks / Virpil T50-CM2 Base and Grip / Winwing Super Taurus | PCR | PTO / Monstechtech Desk Mounts Link to comment Share on other sites More sharing options...
imacken Posted October 8, 2019 Author Share Posted October 8, 2019 If the item was out of stock, then I can understand this amount of delay, but if it is marked as 'in stock' then why does it take so long to put it in a box and despatch? Intel i7 12700K · MSI Gaming X Trio RTX 4090 · ASUS ROG STRIX Z690-A Wi-Fi · MSI 32" MPG321UR QD · Samsung 970 500Gb M.2 NVMe · 2 x Samsung 850 Evo 1Tb · 2Tb HDD · 32Gb Corsair Vengance 3000MHz DDR4 · Windows 11 · Thrustmaster TPR Pedals · Tobii Eye Tracker 5 · Thrustmaster F/A-18 Hornet Grip · Virpil MongoosT-50CM3 Base · Virpil Throttle MT-50 CM3 · Virpil Alpha Prime Grip · Virpil Control Panel 2 · Thrustmaster F-16 MFDs · HTC Vive Pro 2 · Total Controls Multifunction Button Box Link to comment Share on other sites More sharing options...
tintifaxl Posted October 8, 2019 Share Posted October 8, 2019 I guess it isn't in the eu warehouse or they have the parts there but need to assemble them. Or the eu warehouse has no staff and Cypher flys over twice a month to ship the orders :megalol: Windows 10 64bit, Intel i9-9900@5Ghz, 32 Gig RAM, MSI RTX 3080 TI, 2 TB SSD, 43" 2160p@1440p monitor. Link to comment Share on other sites More sharing options...
Lucky Posted October 8, 2019 Share Posted October 8, 2019 Ordered my T50 CM2 base on Aug 19, received it on Sept 3rd to the East coast of the US. [sIGPIC][/sIGPIC] Lian Li 011 Dynamic Evo, Core i9 11900K @ 5.0GHz, Corsair H150i CPU cooler, Asus Prime Z590-A, Radeon RX6800 XT64GB, Team T-Force Delta DDR4 3600, Corsair RM1000X PSU, Win 11 x64 Link to comment Share on other sites More sharing options...
dburne Posted October 8, 2019 Share Posted October 8, 2019 I guess it isn't in the eu warehouse or they have the parts there but need to assemble them. Or the eu warehouse has no staff and Cypher flys over twice a month to ship the orders :megalol: Yeah I think at one time they assembled them per order, perhaps they are still doing it that way. Don B EVGA Z390 Dark MB | i9 9900k CPU @ 5.1 GHz | Gigabyte 4090 OC | 64 GB Corsair Vengeance 3200 MHz CL16 | Corsair H150i Pro Cooler |Virpil CM3 Stick w/ Alpha Prime Grip 200mm ext| Virpil CM3 Throttle | VPC Rotor TCS Base w/ Alpha-L Grip| Point Control V2|Varjo Aero| Link to comment Share on other sites More sharing options...
lunaticfringe Posted October 10, 2019 Share Posted October 10, 2019 Ordered a new base on the 2nd, shipped on the 10th for delivery on the 15th here in the US (keeping in mind we have a three day weekend coming up). Link to comment Share on other sites More sharing options...
imacken Posted October 10, 2019 Author Share Posted October 10, 2019 Same here, I ordered my case on the 3rd and just got a despatch notification for delivery next week! Intel i7 12700K · MSI Gaming X Trio RTX 4090 · ASUS ROG STRIX Z690-A Wi-Fi · MSI 32" MPG321UR QD · Samsung 970 500Gb M.2 NVMe · 2 x Samsung 850 Evo 1Tb · 2Tb HDD · 32Gb Corsair Vengance 3000MHz DDR4 · Windows 11 · Thrustmaster TPR Pedals · Tobii Eye Tracker 5 · Thrustmaster F/A-18 Hornet Grip · Virpil MongoosT-50CM3 Base · Virpil Throttle MT-50 CM3 · Virpil Alpha Prime Grip · Virpil Control Panel 2 · Thrustmaster F-16 MFDs · HTC Vive Pro 2 · Total Controls Multifunction Button Box Link to comment Share on other sites More sharing options...
Crusader69 Posted October 15, 2019 Share Posted October 15, 2019 Received my T-50CM2 base last week... it is awesome. Built like a tank. Just ordered the "VPC MongoosT-50CM2 Grip" 3 hours ago. Got the tracking number just now. Estimated to reach me on the 3 days later. both thumbs up to Virpil !!! OS:Win10 64bit*/MB: Gigabyte X470 AORUS ULTRA GAMING / HD:SSD CPU Type: AMD Ryzen 7 2700X 8-Core 3700Mhz / Ram:32Gb DDR4 Mon: Dell AW3418DW LCD + 3 x CUBESIM displays. Hotas : TM Warthog #4347 | #80897 | TM F/A-18 Hornet Stick / TM Pendular Rudder / Cougar MFDs / Buddy-Fox A-10C UFC / Elgato Stream Decks / Virpil T50-CM2 Base and Grip / Winwing Super Taurus | PCR | PTO / Monstechtech Desk Mounts Link to comment Share on other sites More sharing options...
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