ED Team BIGNEWY Posted December 18, 2020 ED Team Share Posted December 18, 2020 Hi all if you are getting Failed to get authorization data. Error code is: 500 please ensure your pc date is up to date, if it is not you will get a failed authorisation. check time zone also in windows make sure it is correct. thank you Forum rules - DCS Crashing? Try this first - Cleanup and Repair - Discord BIGNEWY#8703 - Youtube - Patch Status Windows 11, NVIDIA MSI RTX 3090, Intel® i9-10900K 3.70GHz, 5.30GHz Turbo, Corsair Hydro Series H150i Pro, 64GB DDR @3200, ASUS ROG Strix Z490-F Gaming, HP Reverb G2 Link to comment Share on other sites More sharing options...
Shawnhorst Posted December 19, 2020 Share Posted December 19, 2020 It was the clock of the Server. I correct it manually and voilà it works........ Thank you for the helping hand. Link to comment Share on other sites More sharing options...
Badass1982 Posted December 19, 2020 Share Posted December 19, 2020 Not for me it wasn't . Clock fix didn't fix a thing , still showing the error that my dlc (A102) Isn't authorized and will be disabled. I've tried the clock fix the windows updates fix rolling back to stable , which it weirdly also does the same thing on now. Repair and clean installs. Finally I have removed all mods i ever had on it . Link to comment Share on other sites More sharing options...
ED Team BIGNEWY Posted December 19, 2020 Author ED Team Share Posted December 19, 2020 2 hours ago, Badass1982 said: Not for me it wasn't . Clock fix didn't fix a thing , still showing the error that my dlc (A102) Isn't authorized and will be disabled. I've tried the clock fix the windows updates fix rolling back to stable , which it weirdly also does the same thing on now. Repair and clean installs. Finally I have removed all mods i ever had on it . Sounds like a different issues from error 500, please contact support directly, they will assist you thanks Forum rules - DCS Crashing? Try this first - Cleanup and Repair - Discord BIGNEWY#8703 - Youtube - Patch Status Windows 11, NVIDIA MSI RTX 3090, Intel® i9-10900K 3.70GHz, 5.30GHz Turbo, Corsair Hydro Series H150i Pro, 64GB DDR @3200, ASUS ROG Strix Z490-F Gaming, HP Reverb G2 Link to comment Share on other sites More sharing options...
Zyll Posted December 23, 2020 Share Posted December 23, 2020 fixed my issue, thanks BN! The timing was impeccable, I found this post stickied on the ED Discord, and it just so happened I had cleared my CMOS in my BIOS when I upgraded my CPU. I thought I had an issue with module activations due to the hardware change, but it was simply the clock off by 2 hours! Appreciate all that you do for the community, happy holidays all! Link to comment Share on other sites More sharing options...
ED Team BIGNEWY Posted December 24, 2020 Author ED Team Share Posted December 24, 2020 No problem, and have a great holiday Forum rules - DCS Crashing? Try this first - Cleanup and Repair - Discord BIGNEWY#8703 - Youtube - Patch Status Windows 11, NVIDIA MSI RTX 3090, Intel® i9-10900K 3.70GHz, 5.30GHz Turbo, Corsair Hydro Series H150i Pro, 64GB DDR @3200, ASUS ROG Strix Z490-F Gaming, HP Reverb G2 Link to comment Share on other sites More sharing options...
YSIAD_RIP Posted April 25, 2021 Share Posted April 25, 2021 Thanks to this handy FORUM and and a quick GOOGLE Search I am back in. I just ran a WINDOWS 10 Debloating script and it obviously changed the time without me noticing. Saved me from opening up a ticket and wasting ED's time.. Cheers. Do not own: | F-15E | JF-17 | Fw 190 A-8 | Bf 109 | Hardware: [ - Ryzen7-5800X - 32GB - RX 6800 - X56 HOTAS Throttle - WINWING Orion 2 F16EX Grip - TrackIR 5 - Tobii 5C - JetPad FSE - ] Link to comment Share on other sites More sharing options...
KillerDog Posted May 21, 2021 Share Posted May 21, 2021 I have the same issue but my system time is correct, I check in settings also i sync the time no changes, when I did a full scan repair it move all the aircraft to backup folder Link to comment Share on other sites More sharing options...
Flappie Posted May 21, 2021 Share Posted May 21, 2021 Untick "Set time zone automatically" then select it manually. If this still doens't work, please attach your dcs.log file ( C:\Users\username\Saved Games\DCS...\Logs\dcs.log - may appear as "dcs"). Don't accept indie game testing requests from friends in Discord. Ever. Link to comment Share on other sites More sharing options...
KillerDog Posted May 24, 2021 Share Posted May 24, 2021 I had to reinstall everything now it works fine. thank you Link to comment Share on other sites More sharing options...
BluePhantom Posted September 26, 2021 Share Posted September 26, 2021 I have this problem and the time has nothing to do with it. Happened after this last update. As usual, ED updates and I spend two weeks trying to make the damn thing work again. 1 Link to comment Share on other sites More sharing options...
Rudel_chw Posted September 26, 2021 Share Posted September 26, 2021 1 hour ago, BluePhantom said: As usual, ED updates and I spend two weeks trying to make the damn thing work If it were "usual", then more people would have the issue, don’t you agree? Attach your dcs.log file, to take a look at your specific case, otherwise it’s too hard to venture a possible solution. For work: iMac mid-2010 of 27" - Core i7 870 - 6 GB DDR3 1333 MHz - ATI HD5670 - SSD 256 GB - HDD 2 TB - macOS High Sierra For Gaming: 34" Monitor - Ryzen 3600X - 32 GB DDR4 2400 - nVidia GTX1070ti - SSD 1.25 TB - HDD 10 TB - Win10 Pro - TM HOTAS Cougar - Oculus Rift CV1 Mobile: iPad Pro 12.9" of 256 GB Link to comment Share on other sites More sharing options...
dartagnan Posted October 20, 2021 Share Posted October 20, 2021 I think this is STEAM wide several people running the Steam client is having this issue tonight so am I. Was playing last night with no issue, tonight none of my DLC are athorized. Link to comment Share on other sites More sharing options...
Kercheiz Posted October 20, 2021 Share Posted October 20, 2021 (edited) Nope standalone too has issues this morning. Edited October 20, 2021 by Kercheiz Link to comment Share on other sites More sharing options...
ED Team maximov Posted October 20, 2021 ED Team Share Posted October 20, 2021 Just launched a DCS (standalone version). Correct authorization. Perhaps in your case you need to create a support ticket: https://www.digitalcombatsimulator.com/en/support/ Link to comment Share on other sites More sharing options...
LeCuvier Posted August 7, 2022 Share Posted August 7, 2022 (edited) I have reported this same problem in a new thread about a week ago and received no reaction whatsoever. Found this old thread and report it again here. What I find: 1. There is an interesting similarity between my problem and what @KillerDog reported: He had 4 timed-out trials and I have one (the Huey). 2. My DCS Log actually shows successful authorization. 3. The other thing that seems weird: the time stamps in the DCS Log end at about 08:31 UTC. However the file was saved at 10:31 (UTC + 1 Hour) which would be 9:31 UTC. I'm located in France and my PC is correctly set to the UTC + 1 time zone. 4. This has been going on for about a week and the error message continues to say that I can still play for 2 days, 23 hours and 59 minutes My layman's conclusion is that the end-of-trial period causes the problem. Maybe I need to uninstall the Huey, but I will wait for instructions. I attach the DCS Log and a screenshot of the error message. dcs.log Edited August 7, 2022 by LeCuvier LeCuvier Windows 10 Pro 64Bit | i7-4790 CPU |16 GB RAM|SSD System Disk|SSD Gaming Disk| MSI GTX-1080 Gaming 8 GB| Acer XB270HU | TM Warthog HOTAS | VKB Gladiator Pro | MongoosT-50 | MFG Crosswind Pedals | TrackIR 5 Link to comment Share on other sites More sharing options...
Flappie Posted August 7, 2022 Share Posted August 7, 2022 It's summer, which means France is currently using UTC+2 (source). Quote Note : L’heure d’hiver correspond en France à UTC+1 et l’heure d’été à UTC+2. The time in your DCS log is correct. If I understand correctly, you've been trying the UH-1 and now the trial period is over? In this case, it is normal you get this message. After the trial period is over, you keep getting this message until you uninstall the module. Don't accept indie game testing requests from friends in Discord. Ever. Link to comment Share on other sites More sharing options...
LeCuvier Posted August 7, 2022 Share Posted August 7, 2022 7 hours ago, Flappie said: It's summer, which means France is currently using UTC+2 (source). The time in your DCS log is correct. If I understand correctly, you've been trying the UH-1 and now the trial period is over? In this case, it is normal you get this message. After the trial period is over, you keep getting this message until you uninstall the module. You are right of course about the time. I'm not happy about the way the end of trial results in a fake authorization error, but I'm not going to make a fuss about it. Thanks for clarifying. 1 LeCuvier Windows 10 Pro 64Bit | i7-4790 CPU |16 GB RAM|SSD System Disk|SSD Gaming Disk| MSI GTX-1080 Gaming 8 GB| Acer XB270HU | TM Warthog HOTAS | VKB Gladiator Pro | MongoosT-50 | MFG Crosswind Pedals | TrackIR 5 Link to comment Share on other sites More sharing options...
Pyrocumulous Posted September 2, 2022 Share Posted September 2, 2022 Fixed it for me. Upgraded CPU, and apparently that resulted in my BIOS time drifting 12 minutes. Pimax Crystal, Asus ProArt X670E-Creator, Ryzen 7950X3D, 64gb DDR5, RTX 4090 FE, Magic Trackpad 3, Warthog HOTAS, Warthog Throttle and TPR pedals. Link to comment Share on other sites More sharing options...
atercygnus Posted April 9, 2023 Share Posted April 9, 2023 (edited) I faced this error although my system time is correct. Error code is 503, not 500, but the error text is the same. Does anybody have a clue of how to fix? Maybe this somehow caused by the fact I launched DCS in offline mode? And why not to change misleading error message? Edited April 9, 2023 by atercygnus Link to comment Share on other sites More sharing options...
Rudel_chw Posted April 9, 2023 Share Posted April 9, 2023 13 minutes ago, atercygnus said: Does anybody have a clue of how to fix? I understand that 503 is a network error, I suggest raising a support Ticket here: https://www.digitalcombatsimulator.com/en/support/ For work: iMac mid-2010 of 27" - Core i7 870 - 6 GB DDR3 1333 MHz - ATI HD5670 - SSD 256 GB - HDD 2 TB - macOS High Sierra For Gaming: 34" Monitor - Ryzen 3600X - 32 GB DDR4 2400 - nVidia GTX1070ti - SSD 1.25 TB - HDD 10 TB - Win10 Pro - TM HOTAS Cougar - Oculus Rift CV1 Mobile: iPad Pro 12.9" of 256 GB Link to comment Share on other sites More sharing options...
jackd Posted April 30, 2023 Share Posted April 30, 2023 I got a message from a DCS tech; 500 is a system clock fault; in my case i installed a new MB BIOS, and the clock was 15 minutes off. Set time correcly in the BIOS, fixed. 2 Link to comment Share on other sites More sharing options...
virgo47 Posted June 8, 2023 Share Posted June 8, 2023 I failed authorization today (after the release of Sinai trailer, when DCS web seems to be very slow as well). The silly thing is that it said it would use "saved authorization" - yet it unauthorized all my modules. Requiring online for even starting the game is something I never liked, but at least think about some robustness into it all. And cache some token or whatever for at least a few days. Rather fail in favour of the users. Please. 2 L-39, F-5E, F/A-18C, MiG-15, F-86F, C-101, FC3 Yak-52, P-47, Spitfire UH-1H, Ka-50 III NTTR, PG, SY, Chnl, Norm2 Supercarrier, NS430, WWII VKB STECS+Gladiator/Kosmosima DCS Unscripted YouTube Link to comment Share on other sites More sharing options...
YoungBuck Posted June 8, 2023 Share Posted June 8, 2023 vor 6 Minuten schrieb virgo47: I failed authorization today (after the release of Sinai trailer, when DCS web seems to be very slow as well). The silly thing is that it said it would use "saved authorization" - yet it unauthorized all my modules. Requiring online for even starting the game is something I never liked, but at least think about some robustness into it all. And cache some token or whatever for at least a few days. Rather fail in favour of the users. Please. vor 33 Minuten schrieb BIGNEWY: Hi all, as many of you have seen the website is under heavy load currently, please be patient while admin works the problem. thank you 1 Link to comment Share on other sites More sharing options...
EmJay22 Posted June 8, 2023 Share Posted June 8, 2023 I do think it would be nice if there was some info posted and updated on some DCS webpage saying something like "Please kindly return to your ready rooms while we attempt to sort out the current server problems"... rather than just guessing. Is that too much to ask? 2 Link to comment Share on other sites More sharing options...
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