"Authorization Failed" on Log In

[Boshar67]

I just did the update today of 2.5.6 Beta.  On log in, I get a box the says "Authorization Failed" and that Supercarrier, F-14, f-16, f-18, and my AV-88 modules are disabled.  I have purchased all of these and they have been working fine.  I also have numerous other modules that were not affected by the message.  The message also gives me a count down message of 2d, 23h, and 56m.  Also, when I go to the Module manager in game.  Those 5 disabled modules all show installed.   What do I need to do to get them back?

[SKY-ONE]

2 hours ago, Boshar67 said:

I just did the update today of 2.5.6 Beta.  On log in, I get a box the says "Authorization Failed" and that Supercarrier, F-14, f-16, f-18, and my AV-88 modules are disabled.  I have purchased all of these and they have been working fine.  I also have numerous other modules that were not affected by the message.  The message also gives me a count down message of 2d, 23h, and 56m.  Also, when I go to the Module manager in game.  Those 5 disabled modules all show installed.   What do I need to do to get them back?

https://www.digitalcombatsimulator.com/en/support/faq/500/#1510447

 

Edited January 5, 2021 by SKY-ONE

[DarkEclip]

Same thing here,

 

Insert all my serial numbers, next restart i need to redo the same thing.

[BIGNEWY]

Please check nothing is blocking the connection to our master server, usually antivirus and firewall issues or local internet issues. 

 

if you still have problems contact support directly

 

Please contact technical support here 
https://www.digitalcombatsimulator.com/en/support/

The guide below will help you provide the data needed.
https://www.digitalcombatsimulator.com/en/support/faq/support_ticket/

Thank you
The ED Team