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Where can I purchase module besides Steam and ED


LaLa

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As result of ED credit card purchase requirements, ED wont accept my credit card for technical reasons related to where I live, Steam will but dont want to purchase from Steam. Are there any other options?

If there are other options can I transfer the license to ED


This is problematic for me because I cant use my accrued points for a new purchase.

 

thanx


Edited by LaLa
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  • LaLa changed the title to Where can I purchase module besides Steam and ED

I contacted my credit card company regarding why the sale didnt go through and they told me because of ED purchase policy.

This must be relatively new ED policy since my other modules where purchased using the same credit card.

 

😞

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Paypal..

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Same problem on Paypal, address registered to Paypal Must be same country as issuing bank!

Paypal, wont allow an address in a country different than your IP address location.

 

 


Edited by LaLa
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  • ED Team

As I understand it, you were able to successfully complete your order.
I can't explain the reason for the payment delay. But nevertheless, the payment was successful. We will try to review the payment stages, but it will take time. You will receive a response in the support ticket.

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6 hours ago, LaLa said:

Same problem on Paypal, address registered to Paypal Must be same country as issuing bank!

Paypal, wont allow an address in a country different than your IP address location.

Sounds like a fairly decent fraud protection measure.  

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4 hours ago, cw4ogden said:

Sounds like a fairly decent fraud protection measure.  

Dont disagree, but why cant they call or message me where I live? We have telephones! 🙂

4 hours ago, maximov said:

As I understand it, you were able to successfully complete your order.
I can't explain the reason for the payment delay. But nevertheless, the payment was successful. We will try to review the payment stages, but it will take time. You will receive a response in the support ticket.

I was successful only because I contacted someone in the country where my bank is and they messaged the confirmation code to me. I cant rely on this mechanism to be reliable or safe.

 


Edited by LaLa
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  • ED Team
1 hour ago, LaLa said:

but why cant they call or message me where I live?

E-shop is a fully automated system. Sometimes the payment is delayed by the buyer's bank. Most often, this delay is resolved within 24 hours (completely automatically). After a 3-day delay, the order is canceled. There are no phones here.

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Both Paypal and the credit card company require use of a phone number to validate purchases. According to my conversation directly with the credit card company, they said that the vendor ie ED insist on phone number to message confirmation. 

Insistence on a phone confirmation for a purchase is a requirement that ED places on credit institutions to impose on customers in order to complete a purchase.

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^ Isn't it possible for you to charge your paypal account simply by ordinary bank transfer? No phone number validation is required. I've been using this method to purchase DCS products since 2014 (not having a credit card myself) and it still works.

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8 hours ago, Art-J said:

^ Isn't it possible for you to charge your paypal account simply by ordinary bank transfer? No phone number validation is required. I've been using this method to purchase DCS products since 2014 (not having a credit card myself) and it still works.

Thanx I’ll check it out!

I placed a ticket with support regarding this issue, they recognize the problem, and suggested they were working or other payment options.

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To answer your other questions:

On 11/3/2021 at 3:01 AM, LaLa said:

Are there any other options?

Some 3rd parties have their own shops, like Heatblur: https://store.heatblur.com/collections/all

On 11/3/2021 at 3:01 AM, LaLa said:

If there are other options can I transfer the license to ED

Yes: https://www.digitalcombatsimulator.com/en/support/faq/steam/#3303126


Edited by QuiGon

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