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NS430 Gazelle 3D model missing from the latest Steam Open Beta 2.7.10.18996


Ramsay

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As titled, I bought the NS430 Gazelle 3D cockpit model last Christmas and flew a test flight in DCS 2.7.9.18080.

After the latest Open Beta update (2.7.10.18996) the NS430 Gazelle 3D cockpit model has been removed from the game/game files.

Steam NS430 folders missing purchased Gazelle NS430.JPG

DCS passes Steam's integrity check and the DLC manger shows that the "Gazelle NS430" is installed but of zero size.

Steam NS430 Gazelle folder has zero size and is missing from Open Beta game files, 2_7_10_18996.JPG

Additional Info

This is the Steam App ID of the version I own

https://store.steampowered.com/app/1522410/DCS_NS_430_Navigation_System_for_SA342_Gazelle/

and SteamDB Info for the same.

https://steamdb.info/app/1522410/

 


Edited by Ramsay
Add Steam App ID info 1522410

i9 9900K @4.7GHz, 64GB DDR4, RTX4070 12GB, 1+2TB NVMe, 6+4TB HD, 4+1TB SSD, Winwing Orion 2 F-15EX Throttle + F-16EX Stick, TPR Pedals, TIR5, Win 10 Pro x64, 1920X1080

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9 hours ago, Flappie said:

I've just checked my standalone version: the 'NS430_SA342' folder is still here.

I've rolled back and verified DCS "Stable" (2.7.9.18080) on Steam and the 'NS430_SA342' folder is still missing - so it looks to be a Steam, rather than Stable/Open Beta, issue.

Steam has refused to refund* my 3rd Jan 2022 "NS430 Gazelle" purchase as it includes a product with 2,615 hours played ( ~109 days).

NS430 Gazelle Refund Denied.JPG

* In order to buy the "NS432 Gazelle plug-in" using the new App ID 1882810

Lets hope ED can sort out the issue, as otherwise it looks like I might be buying a 3rd copy of the "NS432 Gazelle plug-in" in the next Steam Sale 🥲

i9 9900K @4.7GHz, 64GB DDR4, RTX4070 12GB, 1+2TB NVMe, 6+4TB HD, 4+1TB SSD, Winwing Orion 2 F-15EX Throttle + F-16EX Stick, TPR Pedals, TIR5, Win 10 Pro x64, 1920X1080

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On 1/28/2022 at 11:48 PM, Flappie said:

Let's hope for a quick end to this issue.

I am pleased to say I eventually convinced Steam Support to make a exception in my case and refund my 3rd of Jan 2022 purchase.

Rebuying under the new App ID 1882810 installed the missing DLC manifest to Steam\steamapps\appmanifest_223750.acf and the missing files/folder were installed.

At least the problem seems limited to the old App ID, however it's definitely worth fixing the old Steam App ID and manifest as the problem (missing files) will effect anyone who bought the NS430 Gazelle Plug-in on Steam between 6th Nov 2021 and 26th Jan 2022.

Note: The link to the old Steam "NS430 Gazelle plug-in" store page was somewhat broken but could be reached via the main Steam NS430 page - so although the number of owners is likely small, there is at least one other owner who left a review.


Edited by Ramsay

i9 9900K @4.7GHz, 64GB DDR4, RTX4070 12GB, 1+2TB NVMe, 6+4TB HD, 4+1TB SSD, Winwing Orion 2 F-15EX Throttle + F-16EX Stick, TPR Pedals, TIR5, Win 10 Pro x64, 1920X1080

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  • 1 month later...
2 hours ago, Flappie said:

It seems to be fixed, now.

Yeah, the new App ID/Purchase is working fine.

The question is if older purchases made before the 26th Jan are working ?

I guess no news/reports, is "good" news.

i9 9900K @4.7GHz, 64GB DDR4, RTX4070 12GB, 1+2TB NVMe, 6+4TB HD, 4+1TB SSD, Winwing Orion 2 F-15EX Throttle + F-16EX Stick, TPR Pedals, TIR5, Win 10 Pro x64, 1920X1080

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