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FA/18-C purchased but now disabled!

Mikka

By Mikka
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Mikka

Mikka

Posted
Posted

Hi guys,

I'm still fairly new to DCS and on a steep learning curve! I haven't played for a while but when I launch DCS I now get the following error:

"The following DLCs are not authorised and will be disabled: F/A-18C"

I purchased this aircraft in July 2022 and had been previously flying it with no problems. Now it does not appear in my game. 

Any ideas how I fix this issue or how I bring it to the attention of the powers that be? Obviously I have paid for a product that I can not use at the moment which is very frustrating!

Any help much appreciated.

Thanks,

Mikka

MAXsenna

MAXsenna

Posted
Posted

Hi guys,

I'm still fairly new to DCS and on a steep learning curve! I haven't played for a while but when I launch DCS I now get the following error:

"The following DLCs are not authorised and will be disabled: F/A-18C"

I purchased this aircraft in July 2022 and had been previously flying it with no problems. Now it does not appear in my game. 

Any ideas how I fix this issue or how I bring it to the attention of the powers that be? Obviously I have paid for a product that I can not use at the moment which is very frustrating!

Any help much appreciated.

Thanks,

Mikka

It's probably your Anti-Virus solution that has incorrectly quarantined some of the files. Personally I use the free Defender included with Windows. I have excluded the DCS core folders and my Saved Games so I do not have this issue, and the game loads faster.
Cheers!

Sent from my SM-A536B using Tapatalk

Mikka

Mikka

Posted
  • Author
Posted (edited)

Hi @MAXsenna,

Thanks for the reply. Not sure that's the problem as it had been working fine for 2 years until the last DCS update? I'll try and do as you suggested.

Regards.

Now I've noticed the following error message when launching DCS (prior to the original error):

"Failed to get authorization data. Error code is 500: No saved authorization found"

Guess I'll submit a ticket.

Edited by Mikka
MAXsenna

MAXsenna

Posted
Posted
Hi @MAXsenna,
Thanks for the reply. Not sure that's the problem as it had been working fine for 2 years until the last DCS update? I'll try and do as you suggested.
Regards.
Now I've noticed the following error message when launching DCS (prior to the original error):
"Failed to get authorization data. Error code is 500: No saved authorization found"
Guess I'll submit a ticket.
Ah, double check your computer time in Windows settings. You might need to press "update" even if it is correct.
As for the Anti-Virus, there have been reported a lot of false positives after updates lately, while mostly for 3rd party modules. You might wanna exclude anyway.
Cheers!

Sent from my SM-A536B using Tapatalk

bfr

bfr

Posted
Posted
2 minutes ago, MAXsenna said:

Ah, double check your computer time in Windows settings. You might need to press "update" even if it is correct.
As for the Anti-Virus, there have been reported a lot of false positives after updates lately, while mostly for 3rd party modules. You might wanna exclude anyway.
Cheers!

Sent from my SM-A536B using Tapatalk
 

A 500 error suggests it might well be an issue on DCS' validation server rather than an issue on the client machine.

  • Like 1
MAXsenna

MAXsenna

Posted
Posted
A 500 error suggests it might well be an issue on DCS' validation server rather than an issue on the client machine.
That's true too. Only report I've seen today though. @Mikka are you using or can you test with a VPN if the issue persists?

Sent from my SM-A536B using Tapatalk

TKhaos

TKhaos

Posted
Posted (edited)
26 minutes ago, Mikka said:

Failed to get authorization data. Error code is 500: No saved authorization found

There's been quite a few posts over the last couple of years regarding this, almost all have come back to the time issue. I checked my time the other day as something I was working on was giving the wrong time stamps compared to my watch, checked and Windows was 3 minutes out of sync with the actual time. So as suggested, I would check that first as it's likely the response you will get from support.

As for the AV problem it's become more apparent over the last three updates, the worst offenders being Malwarebytes and McAfee but Windows Defender has started to quarantine files as well, latest is the AV-8B Harrier I think, it's generally just a single DLL file out the aircraft bin folder. I think it was 2 patches ago that Malwarebyes removed every single Flaming Cliffs aircraft by removing that single DLL file. 

Edited by TKhaos
  • Like 1
MAXsenna

MAXsenna

Posted
Posted
Wow! Thanks @bfr. System time was actually wrong!!!! Re-set it and all is good!!!
Many thanks for all replies and help!!!
Hrrmmm! I did mention it first. Just kidding. Happy you solved it.
Cheers!

Sent from my SM-A536B using Tapatalk

Mikka

Mikka

Posted
  • Author
Posted

Wow! Thanks @bfr. System time was actually wrong!!!! Re-set it and all is good!!!

Many thanks for all replies and help!!!

Credit where credit due! My mistake! Special thanks to @MAXsenna. Apologies but in my "panic" I missed your point about the time! Never would have thought there was such a simple solution as I thought it would be something much more complex. First thing I'll check with any future problems!

CHEERS to all!

  • Like 1
MAXsenna

MAXsenna

Posted
Posted
Wow! Thanks @bfr. System time was actually wrong!!!! Re-set it and all is good!!!
Many thanks for all replies and help!!!
Credit where credit due! My mistake! Special thanks to @MAXsenna. Apologies but in my "panic" I missed your point about the time! Never would have thought there was such a simple solution as I thought it would be something much more complex. First thing I'll check with any future problems!
CHEERS to all!
Mark it as solution if possible, so it's easier for others to find it.

Sent from my SM-A536B using Tapatalk

Cab

Cab

Posted
Posted
11 minutes ago, Mikka said:

Wow! Thanks @bfr. System time was actually wrong!!!! Re-set it and all is good!!!

Many thanks for all replies and help!!!

Credit where credit due! My mistake! Special thanks to @MAXsenna. Apologies but in my "panic" I missed your point about the time! Never would have thought there was such a simple solution as I thought it would be something much more complex. First thing I'll check with any future problems!

CHEERS to all!

Poor @TKhoas. He provided the right answer but @bfr gets the credit. :cry_2:

TKhaos

TKhaos

Posted
Posted
6 minutes ago, Mikka said:

System time was actually wrong!!!! Re-set it and all is good!!!

If you go into the Date and Time Settings through the Control Panel (not Settings) and click on Internet Time then Change Settings you can make sure it's set to synchronise on a regular basis. It's a shame now you only get two time servers to choose from, in the old days there was several.

Saying that though mines set to synchronise on a regular basis and was still wrong :lol:

TKhaos

TKhaos

Posted
Posted
1 minute ago, Cab said:

Poor @TKhoas. He provided the right answer but @bfr gets the credit

To be fair both BFR and MAXsenna both mentioned it before me, I was just saying about previous posts over the years that 99% of the time it was a 'time' issue. Don't really bother me if I was first to reply and someone else got the credit, long as the issue gets sorted. There are times when I've done very long, detailed replies which has solved a problem and the person can't even be bother to say thanks, does make me wonder why I bother sometimes :lol:

  • Like 1
MAXsenna

MAXsenna

Posted
Posted
To be fair both BFR and MAXsenna both mentioned it before me, I was just saying about previous posts over the years that 99% of the time it was a 'time' issue. Don't really bother me if I was first to reply and someone else got the credit, long as the issue gets sorted. There are times when I've done very long, detailed replies which has solved a problem and the person can't even be bother to say thanks, does make me wonder why I bother sometimes
Nah, me neither! It's just harmless Saturday banter. More important is that it gets a solution tag as this issue surface from time to time, with a real easy solution!
Enjoy your weekend gents!

Sent from my SM-A536B using Tapatalk

  • Like 1
Cab

Cab

Posted
Posted
26 minutes ago, MAXsenna said:

emoji1787.png You guys need to learn to read. Look at the fourth post.

Nah, I can read. But sometimes I don't have the discipline to read every single line in thread. :poster_oops:

Don't judge me. :ermm:

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