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RECOVERING MY PURCHASE


Lionman

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I recently purchased the really excellent DCS Black Shark ringback manual having already purchased DCS Black Shark as a download on 01-02-2009I although it proved impossible to get it running under Windows VISTA 32 BIT Ultimate Edition.

 

Recently, due to a malfunction, both my internal and external hard disks failed and required a reformat during which I lost my download and it's back-up on the external HD. Now I have installed Windows 7 64 BIT on the reformatted HDs and it runs all my simulators without any of the problems I had with VISTA Ultimate Edition but although I wish to re-install DCS Black Shark I cannot find any link on the website or my account to re-download my purchase.

 

!. How and where can I re-download my purchased software?

 

2. Can I upgrade to the boxed DVD version by paying an extra fee in case this happens again?

 

The receipts and transaction details remain on this website of course.

I tried making a tech support request about this but have so far had no reply.

 

:smartass:


Edited by Lionman

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Log in to the DCS website. Go to Files then Products and redownload the files. It will always be there for redownload.

 

Nate

 

Edit:- The boxed DVD version is that same as the download except on a disk. Burn the two Black shark files to a Disk, it is the same thing.

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