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Problem with HOTAS Warthog Throttle... but not a brick


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Hello there!

 

I've recently purchased the sexy HOTAS Warthog from Thrustmaster. I finally received it today. It's as sexy as on the picture! I got everything installed - drivers, firmware 10&18, and TARGET.

Everything seem to work fine BUT the left throttle. All buttons return positive input on all positions, and all axis aswell except this particular left throttle axis work as well.

 

In Windows' calibration & testing, the "Z-rotation axis" (corresponding to the left throttle, according to TARGET), stays fully up.

 

I am wondering if this is a known issue, maybe I have forgot something, or did something wrong?

 

 

Thanks in advance for all the help.

 

best,

Callyste

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Upon investigating, it seems there is a "hole" in the position detection of my left throttle. If I force a bit and "press" it down, or left or right (though this scares me a bit, wouldnt want to break the thing), the calibration screen suddenly registers the new position input.

 

Any advice? Has any of you already dismantled the throttle and played with the captors (or whatever they are to register the input)?

 

Please help!

 

cheers,

Callyste

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Upon investigating, it seems there is a "hole" in the position detection of my left throttle. If I force a bit and "press" it down, or left or right (though this scares me a bit, wouldnt want to break the thing), the calibration screen suddenly registers the new position input.

 

Any advice? Has any of you already dismantled the throttle and played with the captors (or whatever they are to register the input)?

 

Please help!

 

cheers,

Callyste

Target is a WIP, not very good, Cycle your throttles severel times:), then use it in game only programing, see what you get...Good luck, Jim

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Target is a WIP, not very good, Cycle your throttles severel times:), then use it in game only programing, see what you get...Good luck, Jim

 

Testing was done in Windows' testing & calibration screen (after seeing it wasnt working in game).

Again, seems like there's either a short-circuit or a misalignment of captors, something of that taste. Maybe someone will have a trick that'll do... if not, I'll return it to the vendor and ask for a replacement unit! It just sucks, I hate waiting :/

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ditto. Never heard of anyone else having that issue though I'm betting TM will send you the calibration utility first. Who knows, it might work.

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Well, I have just called the online retailer I bought it from. I'm returning the unit (well, the whole package) on monday, and I'll receive a new one as soon as they receive mine. I won't have to pay for expedition fee, so that's good news.

 

And good thing the retailer isnt located too far away from here, so it shouldnt take more than a week or a week and a half from monday to receive the new one!

 

cheers, and thanks for the help!

Callyste

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I've contacted TM support, incase their Calibration Tool -might- help.

However, since it's the week-end I have not received any reply yet. Anyone out there has this calibration tool in handy to send to me? I'd really like to try this before sending the HOTAS back to the retailer, on monday morning.

 

Thanks in advance for the help!

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Quick update. Seems like responsiveness of TM is as good as in tales.

 

- Saturday 29th, January, in the morning

I send a mail to TM support asking for the calibration tool, while simultaneously contacting my retailer through phone call for returning the product, asking for a new unit.

 

- Saturday 29th, January, lunch time

The retailer send me by mail the return-a-product sheet as well as a redeem coupon so I dont have to pay for the shipping. No reply from TM

 

- Monday 31st, January, in the morning

I send through postal services the stick & throttle, for free thanks to the redeem coupon from the retailer. No reply from TM yet

 

- Wednesday 2nd, February, in the afternoon

The retailer notifies me by mail that they have received the stick. No reply from TM still

 

- Tuesday 3rd, February, in the morning

The retailer notifies me by mail that they have shipped a new unit. No reply from TM still

 

- Tuesday 3rd, February, in the afternoon

TM sends me a mail with the Calibration Tool, and asks me to tell them the results. Thanks for the reactiveness guys, I'll keep that tool in handy in case the NEW unit I'm receiving today/tomorrow has a similar problem :D

 

edit

- Friday 4th, February

The new unit has arrived! Thumbs up to the retailer (rueducommerce.com) for its reactiveness and seriousness.


Edited by Callyste
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Sad, the fairy tales can be diabolic IRL.

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