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tickets unanswered for three months now - am i doing something wrong?


gofrm76
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I have filed a couple of tickets to get new serials for bs1 more than three months ago now (14209 15502 15991). I didn't get an answer to this day. Slowly I doubt that there is anyone working with this ticketing system at ED. Right now I only feel helpless and angry because of this. Am I blacklisted for some reason? Is this ED's way to say "thank you" for buying all their stuff? I just want to play bs2 (upgrade) since july this year. We are talking about 30 digit code, nothing more. How can this take so long? This is really ridiculous!

 

Anyone else having similar problems?

AV-8B | A-10C | A-10C II | A-4E | F-5E | F-14B | F-16C | F/A-18C | M-2000C | UH-1H | BS2 | Mig-21bis | L-39 | F-86F | P-47D | P-51D | BF 109 | Spitfire | FC3 | SC | CA



Intel® Core™ i7-7700K | MSI 1080 GTX Gaming | 32 GB 2400-DDR4 RAM | Asus Prime Z270-A | 50“ UHD LG Monitor | Windows 10 Pro

TM Hotas Warthog (DSE Slew Upgrade) | TM F/A-18 Stick | TM Hotas Cougar (FSSB) | TM Cougar MFDs | Fanatec CSL Elite Pedals | Oculus Rift CV1 | TrackIR 4

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Hi, sorry to hear about the problem.

 

14209 you closed yourself after getting directions on locating the serial number.

I'll send a reminder about 15502. There were some unfortunate problems around that time that may have caused this ticket to slip through the cracks.

On 15991 the answer is most likely no, but I'll ask tomorrow.

[sIGPIC][/sIGPIC]

Daniel "EtherealN" Agorander | Даниэль "эфирныйн" Агорандер

Intel i7 2600K @ 4.4GHz, ASUS Sabertooth P67, 8GB Corsair Vengeance @ 1600MHz, ASUS GTX 560Ti DirectCU II 1GB, Samsung 830series 512GB SSD, Corsair AX850w, two BENQ screens and TM HOTAS Warthog

DCS: A-10C Warthog FAQ | DCS: P-51D FAQ | Remember to read the Forum Rules |

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| Life of a Game Tester
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Thank You!

AV-8B | A-10C | A-10C II | A-4E | F-5E | F-14B | F-16C | F/A-18C | M-2000C | UH-1H | BS2 | Mig-21bis | L-39 | F-86F | P-47D | P-51D | BF 109 | Spitfire | FC3 | SC | CA



Intel® Core™ i7-7700K | MSI 1080 GTX Gaming | 32 GB 2400-DDR4 RAM | Asus Prime Z270-A | 50“ UHD LG Monitor | Windows 10 Pro

TM Hotas Warthog (DSE Slew Upgrade) | TM F/A-18 Stick | TM Hotas Cougar (FSSB) | TM Cougar MFDs | Fanatec CSL Elite Pedals | Oculus Rift CV1 | TrackIR 4

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