Boogace Posted January 24, 2013 Posted January 24, 2013 Hi I have decided to reload BS but I have no activations left I must admit I didnt know I had to deactivate them to regain them, but due to some other errors ie HDD crashes and hardware upgrades I forgot really. please can you help. many thanks Wazza:(
Boogace Posted January 26, 2013 Author Posted January 26, 2013 Still no Reply Still no reply, if there busy surely a standard email to go out to there customers when asking for help just saying there busy, would put my mind at rest..that it is in hand and not left hanging waiting to play a game I purchased..
E111Virus Posted January 26, 2013 Posted January 26, 2013 The normal time to get a reply can be until a week... Salu2 8)
Jona33 Posted January 26, 2013 Posted January 26, 2013 We should have a thread. Longest support time. :D Always remember. I don't have a clue what I'm doing
Mode1961 Posted January 30, 2013 Posted January 30, 2013 Are you kidding me , a WEEK to answer a support ticket. Holy Crap. And I thought BELL had bad customers service.
Boogace Posted January 30, 2013 Author Posted January 30, 2013 (edited) New Update its been 7 days and this is what I got From alena.yurikovskaya (Alena Yurikovskaya) at 29.01.2013 08:36:17 Your ticket has been merged with ticket #18890. THATS IT !! What the Hell And what the hell or who's ticket number 18890 ? its a older ticket number than mine..?? Edited January 30, 2013 by Boogace
Boogace Posted January 30, 2013 Author Posted January 30, 2013 Right thats it they have closed my ticket and merged it with another ticket I dont know about on my account, so what the hell is going on up there, Im getting to the point now about writing letters to pcpilot and other magazines, twitter, facebook seems good..this is bad in my books..
EtherealN Posted January 30, 2013 Posted January 30, 2013 (edited) Boogace, you dont know about the ticket, yet it was identical? Same to the letter, including serial number and transaction number. Please check if you entered the ticket on multiple accounts. PM me for details. Edited January 30, 2013 by EtherealN [sIGPIC][/sIGPIC] Daniel "EtherealN" Agorander | Даниэль "эфирныйн" Агорандер Intel i7 2600K @ 4.4GHz, ASUS Sabertooth P67, 8GB Corsair Vengeance @ 1600MHz, ASUS GTX 560Ti DirectCU II 1GB, Samsung 830series 512GB SSD, Corsair AX850w, two BENQ screens and TM HOTAS Warthog DCS: A-10C Warthog FAQ | DCS: P-51D FAQ | Remember to read the Forum Rules | | | Life of a Game Tester
Boogace Posted February 1, 2013 Author Posted February 1, 2013 ok could you tell me how to search for this other ticket please so I can view whats going on, as its not in my tickets.. many thanks Booagce
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