chardly38 Posted February 17, 2013 Posted February 17, 2013 I RMA my SSD and they sent back a refurbished unit. Thats crap. Going to request a new unit. So for people looking to buy a Samsung product be warned.:book: [sIGPIC][/sIGPIC] =&arrFilter_pf[gameversion]=&arrFilter_pf[filelang]=&arrFilter_pf[aircraft]=&arrFilter_CREATED_USER_NAME=chardly38&set_filter=Filter&set_filter=Y"]MY SKINS And Helios i7 2600k 3.4 quad w/ Hyper N520 cpu fan_, Asus Sabertooth z77_, RX 580_, Corsair Vengeance 1800 8Gb ram_, 112 OCZ Vertex 3_, Corsair HX 1000, 3 screens res 5292x1050_,and 1 1680x1050 Helios Ir Tracker 5 with Pro Clip_,Hotas Warthog#12167 ...
Lange_666 Posted February 17, 2013 Posted February 17, 2013 Not only Samsung does that, they all do that. Win11 Pro 64-bit, Ryzen 5800X3D, Corsair H115i, Gigabyte X570S UD, EVGA 3080Ti XC3 Ultra 12GB, 64 GB DDR4 G.Skill 3600. Monitors: LG 27GL850-B27 2560x1440 + Samsung SyncMaster 2443 1920x1200, HOTAS: Warthog with Virpil WarBRD base, MFG Crosswind pedals, TrackIR4, Rift-S, Elgato Streamdeck XL. Personal Wish List: A6 Intruder, Vietnam theater, decent ATC module, better VR performance!
WarthogSmurf Posted February 17, 2013 Posted February 17, 2013 Never in any guarentee it stated they have to send you a total new one. they can also just fix the problem and mail you back another one. And yeah every company doesnt it for the same reasons i just said. P.S the SSD works right so what is the problem ?
danilop Posted February 17, 2013 Posted February 17, 2013 Well, they don't give you a new car every time you claim warranty issue, do they? :)
159th_Viper Posted February 17, 2013 Posted February 17, 2013 Dell tried to do that to me with a U2410.......I agreed to disagree and they sent me a new one. Novice or Veteran looking for an alternative MP career? Click me to commence your Journey of Pillage and Plunder! [sIGPIC][/sIGPIC] '....And when I get to Heaven, to St Peter I will tell.... One more Soldier reporting Sir, I've served my time in Hell......'
Rhinox Posted February 17, 2013 Posted February 17, 2013 ...I agreed to disagree... LOL, how did you do that???
sobek Posted February 17, 2013 Posted February 17, 2013 LOL, how did you do that??? Must be some special power that lawyers get born with. Good, fast, cheap. Choose any two. Come let's eat grandpa! Use punctuation, save lives!
159th_Viper Posted February 17, 2013 Posted February 17, 2013 I spoke, they spoke, I spoke again, they started to speak, I interrupted and spoke some more and they listened. It's a lot of cash I paid for the monitor - I was willing to carry on speaking even more.....:D Novice or Veteran looking for an alternative MP career? Click me to commence your Journey of Pillage and Plunder! [sIGPIC][/sIGPIC] '....And when I get to Heaven, to St Peter I will tell.... One more Soldier reporting Sir, I've served my time in Hell......'
Boberro Posted February 17, 2013 Posted February 17, 2013 I had problems with my Samsung Galaxy S II. Camera module made by Samsung is worse than Sony's. I demanded to fix issue. 1st time replaced camera and mounted again Samsung. 2nd time they didn't find any issue. 3rd time they replaced it again for Samsung... and lens was dirty. 4rd time I went to the Consumer Lawyer and demanded complete repair and Sony Camera with pre-court letter. They fixed everything in 3 days :D Reminder: Fighter pilots make movies. Bomber pilots make... HISTORY! :D | Also to be remembered: FRENCH TANKS HAVE ONE GEAR FORWARD AND FIVE BACKWARD :D ಠ_ಠ ツ
scheffchen Posted February 17, 2013 Posted February 17, 2013 about my old iphone 3gs: Paid 170 Euro for the repair and got a refurbished iphone 4 for the money =) thats customer service ;) 9900k, 2080TI, 64GB, ssd, valve index, Thrustmaster on virpil, virpil cm2 throttle, tpr pedals, mfd.
chardly38 Posted February 17, 2013 Author Posted February 17, 2013 I didnt install it. Not going to. I do warranty work on pool equipment and we dont install used parts. [sIGPIC][/sIGPIC] =&arrFilter_pf[gameversion]=&arrFilter_pf[filelang]=&arrFilter_pf[aircraft]=&arrFilter_CREATED_USER_NAME=chardly38&set_filter=Filter&set_filter=Y"]MY SKINS And Helios i7 2600k 3.4 quad w/ Hyper N520 cpu fan_, Asus Sabertooth z77_, RX 580_, Corsair Vengeance 1800 8Gb ram_, 112 OCZ Vertex 3_, Corsair HX 1000, 3 screens res 5292x1050_,and 1 1680x1050 Helios Ir Tracker 5 with Pro Clip_,Hotas Warthog#12167 ...
chardly38 Posted February 17, 2013 Author Posted February 17, 2013 Well, they don't give you a new car every time you claim warranty issue, do they? :) No but when your engine blows they dont fix it with parts from the junk yard. They get new parts. [sIGPIC][/sIGPIC] =&arrFilter_pf[gameversion]=&arrFilter_pf[filelang]=&arrFilter_pf[aircraft]=&arrFilter_CREATED_USER_NAME=chardly38&set_filter=Filter&set_filter=Y"]MY SKINS And Helios i7 2600k 3.4 quad w/ Hyper N520 cpu fan_, Asus Sabertooth z77_, RX 580_, Corsair Vengeance 1800 8Gb ram_, 112 OCZ Vertex 3_, Corsair HX 1000, 3 screens res 5292x1050_,and 1 1680x1050 Helios Ir Tracker 5 with Pro Clip_,Hotas Warthog#12167 ...
cichlidfan Posted February 17, 2013 Posted February 17, 2013 Even if lawyers have special powers and speak a lot. If the text of the warranty specifies refurbished then all you can do is complain. Many companies will do things they do not legally have to do simply to shut you up and make you go away. ASUS ROG Maximus VIII Hero, i7-6700K, Noctua NH-D14 Cooler, Crucial 32GB DDR4 2133, Samsung 950 Pro NVMe 256GB, Samsung EVO 250GB & 500GB SSD, 2TB Caviar Black, Zotac GTX 1080 AMP! Extreme 8GB, Corsair HX1000i, Phillips BDM4065UC 40" 4k monitor, VX2258 TouchScreen, TIR 5 w/ProClip, TM Warthog, VKB Gladiator Pro, Saitek X56, et. al., MFG Crosswind Pedals #1199, VolairSim Pit, Rift CV1 :thumbup:
cichlidfan Posted February 17, 2013 Posted February 17, 2013 No but when your engine blows they dont fix it with parts from the junk yard. They get new parts. Which would still make your engine a refurbished engine unless they replaced every single part down to the block with a new part. ASUS ROG Maximus VIII Hero, i7-6700K, Noctua NH-D14 Cooler, Crucial 32GB DDR4 2133, Samsung 950 Pro NVMe 256GB, Samsung EVO 250GB & 500GB SSD, 2TB Caviar Black, Zotac GTX 1080 AMP! Extreme 8GB, Corsair HX1000i, Phillips BDM4065UC 40" 4k monitor, VX2258 TouchScreen, TIR 5 w/ProClip, TM Warthog, VKB Gladiator Pro, Saitek X56, et. al., MFG Crosswind Pedals #1199, VolairSim Pit, Rift CV1 :thumbup:
joey45 Posted February 17, 2013 Posted February 17, 2013 Or replace the old engine with one from the factory.. The only way to make sense out of change is to plunge into it, move with it, and join the dance. "Me, the 13th Duke of Wybourne, here on the ED forums at 3 'o' clock in the morning, with my reputation. Are they mad.." https://ko-fi.com/joey45
chardly38 Posted February 18, 2013 Author Posted February 18, 2013 I do warranty work on pool products for Pentair, Haward, and Jandy. We DO NOT repair or replace parts with used ones. Just letting people know what Samsung warranty is like. RMA parts with Asus and Sapphire and did not get back refurbished parts. They were new. [sIGPIC][/sIGPIC] =&arrFilter_pf[gameversion]=&arrFilter_pf[filelang]=&arrFilter_pf[aircraft]=&arrFilter_CREATED_USER_NAME=chardly38&set_filter=Filter&set_filter=Y"]MY SKINS And Helios i7 2600k 3.4 quad w/ Hyper N520 cpu fan_, Asus Sabertooth z77_, RX 580_, Corsair Vengeance 1800 8Gb ram_, 112 OCZ Vertex 3_, Corsair HX 1000, 3 screens res 5292x1050_,and 1 1680x1050 Helios Ir Tracker 5 with Pro Clip_,Hotas Warthog#12167 ...
FrozenMan Posted February 18, 2013 Posted February 18, 2013 Not only Samsung does that, they all do that. Yes dude, I totally agree with you. Discount wine offers free rose wine delivery service.
bn880 Posted February 20, 2013 Posted February 20, 2013 I do warranty work on pool products for Pentair, Haward, and Jandy. We DO NOT repair or replace parts with used ones. Just letting people know what Samsung warranty is like. RMA parts with Asus and Sapphire and did not get back refurbished parts. They were new. Yes but you probably have to consider the timeline; if your HDD was DOA or fairly close to it, I'd try to be anal about it and do it like 159th_Viper, ask for a new replacement. But if you have a product for half the warranty period or similar, you may be asking a bit much with a new replacement. because you did put wear and tear on the item yourself. And we all know electronic components age. I'd just say think of what's reasonable time wise. You might be right though. [sIGPIC][/sIGPIC]
SkateZilla Posted February 20, 2013 Posted February 20, 2013 TBH every company i've dealt with sends a refurb back, and expects most consumers not to catch it or care. Windows 10 Pro, Ryzen 2700X @ 4.6Ghz, 32GB DDR4-3200 GSkill (F4-3200C16D-16GTZR x2), ASRock X470 Taichi Ultimate, XFX RX6800XT Merc 310 (RX-68XTALFD9) 3x ASUS VS248HP + Oculus HMD, Thrustmaster Warthog HOTAS + MFDs
Wolf Rider Posted February 20, 2013 Posted February 20, 2013 Yes but you probably have to consider the timeline; if your HDD was DOA or fairly close to it, I'd try to be anal about it and do it like 159th_Viper, ask for a new replacement. But if you have a product for half the warranty period or similar, you may be asking a bit much with a new replacement. because you did put wear and tear on the item yourself. And we all know electronic components age. I'd just say think of what's reasonable time wise. You might be right though. Lets not go talking down warranty, as it is an important part of life (especially in these days of the throw away consumer society)... if the new product is warrsnted for a certain amount of time, that warranty should always be honoured, as stated, right up until the very last minute (and not under any pro rata system). Most warranties allow for the manufacturer to repair or replace... If they repair it, so be it and they should send your repaired item back. If they replace it, it should be replaced with a new item (off the warranty shelf where a certain amount of that product has been taken off the production line and stored for such occasions). True, some just 'refurbish' (repair) a previously returned item... City Hall is easier to fight, than a boys' club - an observation :P "Resort is had to ridicule only when reason is against us." - Jefferson "Give a group of potheads a bunch of weed and nothing to smoke out of, and they'll quickly turn into engineers... its simply amazing." EVGA X99 FTW, EVGA GTX980Ti FTW, i7 5930K, 16Gb Corsair Dominator 2666Hz, Windows 7 Ultimate 64Bit, Intel 520 SSD x 2, Samsung PX2370 monitor and all the other toys - "I am a leaf on the wind, watch how I soar"
Lange_666 Posted February 20, 2013 Posted February 20, 2013 If todays world was not "all" about money, your theorie would go up but unfortunataly it isn't. Instead of stating "some just refurbish", "most just refurbish" would be a better statement. Win11 Pro 64-bit, Ryzen 5800X3D, Corsair H115i, Gigabyte X570S UD, EVGA 3080Ti XC3 Ultra 12GB, 64 GB DDR4 G.Skill 3600. Monitors: LG 27GL850-B27 2560x1440 + Samsung SyncMaster 2443 1920x1200, HOTAS: Warthog with Virpil WarBRD base, MFG Crosswind pedals, TrackIR4, Rift-S, Elgato Streamdeck XL. Personal Wish List: A6 Intruder, Vietnam theater, decent ATC module, better VR performance!
cichlidfan Posted February 20, 2013 Posted February 20, 2013 TBH every company i've dealt with sends a refurb back, and expects most consumers not to catch it or care. Most warranties clearly state that the replacement product will/may be refurbished. ASUS ROG Maximus VIII Hero, i7-6700K, Noctua NH-D14 Cooler, Crucial 32GB DDR4 2133, Samsung 950 Pro NVMe 256GB, Samsung EVO 250GB & 500GB SSD, 2TB Caviar Black, Zotac GTX 1080 AMP! Extreme 8GB, Corsair HX1000i, Phillips BDM4065UC 40" 4k monitor, VX2258 TouchScreen, TIR 5 w/ProClip, TM Warthog, VKB Gladiator Pro, Saitek X56, et. al., MFG Crosswind Pedals #1199, VolairSim Pit, Rift CV1 :thumbup:
bn880 Posted February 20, 2013 Posted February 20, 2013 Yes, they are holding up their warranty terms AFAIk, it states the product may be repaired or replaced with equivalent or better and possibly refurbished product. I think they keep their options open right in the warranty statement. [sIGPIC][/sIGPIC]
Hamblue Posted February 20, 2013 Posted February 20, 2013 I would just use the refurbished drive. Most of them are new units that the consumer bricked by trying to set it up wrong. They simply flash everything back to original and re-use them. They don't replace bad chips and send them out. Asus Sabertooth P67 Motherboard 2600k CPU, 16 gig DDR3, 1600. Samsung 830, 256 gig hard drive, GTX780 Video Card, Warthog Hotas, Razer Mamba mouse. Saitek Combat Rudder Pedals. Trackir 5, Verizon FIOS 25Meg Up/Down
bn880 Posted February 20, 2013 Posted February 20, 2013 They do a number of things, sometimes they will reuse a controller board or platters , low level format etc. I'm pretty sure that overall the failure rate of refurbished drives is higher than new, especially for cases where they just reformat, but it won't be by much... luck of the draw either way, new or refurbished. [sIGPIC][/sIGPIC]
Recommended Posts