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Purchase error, waiting for a refund


JorgeIII

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I´ve bought all your products since DCS Ka-50, many of them twice or more times for support, give aways, etc, over 15 keys.

 

On May 2013 I wanted to buy the UH-1H, as soon as it was abeilable, but I bought by mistake another copy of FC3 (from wich I already have 2 copies, module I don´t use, actually don´t like beacuse it´s easy of use). Both (Huey & FC3) had the same value, about $50. Transaction ID: TXNBSWSB0XI3PF****, made on 01/05/13.

 

 

As soon as I realize the mistake (minutes after) I correctly bought another UH-1H Key (excelent module) and opened a support ticket asking the $ for the incorrectly bought FC3 Key back. Date of the ticket: 01.05.2013 00:54:47. User: jorgeiii1.

 

I had no answer yet.

 

 

I would like, if possible, to have a refound or keep the money on my account for a future module, I don´t have any use for this extra FC3 key I bought by mistake. Of course this Key was never activated.

 

 

Thanks,

Jorge

AKA TANGO-117. DCS Modules: ALL. I7 6700k @ 4.9 GHz / 32 GB DDR4 @ 3.2 GHz / 950 Pro m.2 + 4xSSDs / Gigabyte 1080TI 11 GB OC / 48" 4K Curved Samsung TV / TM Warthog Hotas / TM TPR rudder pedals / Track IR. Private pilot and sailplane pilot in RL.

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Support ticket ID: 21461.

Thanks, Jorge.

AKA TANGO-117. DCS Modules: ALL. I7 6700k @ 4.9 GHz / 32 GB DDR4 @ 3.2 GHz / 950 Pro m.2 + 4xSSDs / Gigabyte 1080TI 11 GB OC / 48" 4K Curved Samsung TV / TM Warthog Hotas / TM TPR rudder pedals / Track IR. Private pilot and sailplane pilot in RL.

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