Winwing support is a nightmare for me. My F/A-18 UFC broke the first time I turned it on. At first they offered me $30 in compensation, but I refused. After a lot of back and forth, support told me to destroy my UFC, send them the photos, and Winwing would send me a new one. Then Winwing wanted the white control card. I sent that too. When I ask when the replacement will be shipped, I get the answer "we normally ship in 3 days." I ask again about the status, and I'm told it's already shipped, but Winwing sends me the old tracking number. Truly terrible support. I won't buy anything from them again, and in light of this support, I would advise anyone not to buy from Winwing.
So sad!
