Slimmer

Thanks...that never crossed my mind as this is my first transaction with WINWING. I am unfamiliar with their site however they had my old address and postal code on file...huh? When I submitted a ticket I got transfered to unmanned chat .Did that twice had to sign in both times before I gave up. Anyways...onward and upward, and thank you for pointing out the obvious. Hopefully my transaction will go through now.

Hello Fine People, My first post. Thread title leads me to ask this here... I keep reading about lack of response from WINWING regarding customer service. I tried to place an order for an Orion 2 F18 stick and throttle, but my postal code got rejected. Placed a couple of tickets in the customer service que, one regarding the initial problem, and the second asking for an estimate on "pre-order" time. I cannot move forward without WINWING assistance. Are the other companies(VKB/Virpil) better with customer service?