Hi there,
would it be possible to "stretch" the time limit on blocking the purchased serials? I would feel more comfortable if I would get my refund first, before making a second payment.
As far as I understand, it isn´t ED´s mistake but the problem shouldn´t be dumped on the users nor ED so I would appreciate a further deadline for making the second payment. I got your email with the request for the second payment today (or yesterday don´t know exactly) so a deadline for deactivation of the serial of one week seems a little bit rushed, ED should give us an reasonable amount of time to take care of things.
I trust you guys but we should do this in a way that feels good for both sides :)
