Hello all, First Time Poster
I am having a problem with installation of an X52 Pro.
If anyone has a quick answer please reply as I need to make a decision about getting one as a Christmas gift.
My son lent me his x52 Pro that he got last Christmas to see if I liked it enough to ask for one for myself. I am really hoping to use this for Star Citizen.
I installed both the 7_0_27_13 Smart Technologies 64 bit software and 64 bit drivers. Installation seemed to go okay.. At one point I was presented with the display that shows button pushes and slide responses.
The mini MSD panel, which was lit all through installation, went out... the rest of the LEDs remained lit.
That's when I found that I could not access the internet (I was going to look for information about the mini msd)
I attempted to access my Mozzilla Thunderbird email to ask my son if he'd had
any issues, but could not as it could not access the internet.
I started the Task Manager in an attempt to stop the Smart Technologies processes, and found 4 or 5 Smart Technologies processes listed in the Task Manager SERVICES list.
Each time I attempted to stop one of the processes, one would restart again before I could get the others stopped..
I tried the Control Panel to uninstall but it would just hang.
Eventually I found that even though I could move the mouse and click on things nothing was actually responding to the clicks... this was also true of attempting to Shut Down the PC.
I could only shut down the PC by holding down the power button...
After restarting the PC without the x52 Pro plugged in, I was able to access the internet.
I started to wonder if my problem was having too many USB items plugged in... maybe my power supply was running close to margin.
I had the following on USBs
USB transmitter for Wireless Mouse
USB transmitter for Wireless headset
USB camera
USB printer,
USB G15 Gaming Keyboard
USB for a set of 3 daisy-chained DVD carousel storage units
I unplugged my camera, printer and DVD carousels plugged in the x52 PRO and the problem reoccurred.
Once again I could only recover if I held in the power button until the PC powered off.
I unplugged the x52 Pro and powered back up and was able to run the uninstall program and once again access the internet.
I reset my PC and attempted to reinstall the above software and the process failed due to time out.
Attempts to uninstall anything that may have installed failed.
I had to use a "Restore Point" to return the PC back to prior attempts at x52 Pro installation.
Please help.. I am praying that answer is not that I can't use the x52 Pro I love the feel and layout of the hardware.
Dell XPS 8700 x64-based PC
Intel® Core i7-4770 CPU @ 3.40GHz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date: Dell Inc. A02, 6/24/2013
Windows 7 Home Premium
Version: 6.1.7601 Service Pack 1 Build 7601
Memory (RAM) 8.00 GB
Thanx for any help