viper6

Panzertard Panzertard, thank you for your reply. I did write a little note explaining myself. I am not a rude person by nature, I just feel like I’m being taken advantage of and yes according to my receipt I orderd a box DVD and was charged shipping. Thank you again for trying to help me.

I just wanted what I paid for. is that too much to ask? First I would like to thank you two for at least replying and trying to help me. I’m sorry if offence was taken. But the sad thing is to get any kind of answer this is what I’ve had to resort to. I have left emails with every email address listed on this web site. I have posted nicely in the customer service forum. All I want is the simple common courtesy of sir I’m sorry you are having problems we will look in to it and get back with you as soon as possible. I can’t even get that. Whatever happened to customer service, my first message was quite nice see the post titled “when will my cd ship” it sat for two days without answer, now going on three. So yes my tone is a little testy for that I’m sorry. So could someone please tell me where my product is? As far as did I purchase a downloadable version see below. I ordered this on 8/17/2009. Dear xxxxxx, Thank you for your order. Your payment has been processed successfully. Thank you for purchasing our products! Please quote your order number TXN2Q65QFFTTHXCVLA in all correspondence with either The Fighter Collection or Sage Pay. Order total: 45.85 USD Card used: xxxxxxxxx, United States - Visa Debit / Delta - XXXX XXXX XXXX0 - Attempt:2 You bought: DCS E-shop Description Quantity Item Value DCS - Black Shark (DVD box)Item TaxItem TotalLine Total 1 $39.99 Delivery$39.99$39.99 1 $5.86 $5.86$5.86

I have been waiting for a response for two days. Why can’t you give me the courtesy of at least we don’t know or we are working on it or we stole your money now shut up or something? I have sent emails to every address you have listed on this site no response. What kind of company are you? Do you just ignore your paying customers? Are have you indeed stolen my money and now hope I will just go away? I would hope not. So here agene my order number is TXN2Q65QFFTTHXCVLA. WHEN WILL YOU SEND ME THE PRODUCT I PAID FOR?:mad:

I ordered Black Shark from your site 8/17/2009, and I was wondering if it has shipped yet and when it may arrive? Is there a tracking number? My order number is TXN2Q65QFFTTHXCVLA Thank you any info would be appreciated. :helpsmilie: