Serial number

[vienna]

Hi

 

I got the new KA50 version2 and also the serial number (via mail)

After install and starting ka50, i have to enter serial number.

 

But it says wrong serial number. I copied and pasted it, so it should be correct.

 

whats wrong here?

[Mowgli]

1. check, when you copy & paste the serial number, that you didn't conclude empty letter space in the beginning and the end of the serial number combination

 

2. Try entering the serial number handily

 

Hope it helps - if no other solutions from other folks than it's worth asking for Admin guidance.

 

welcome

[vienna]

thanks....i solved it. during install i used the wrong license mode (drop down menu with several licence modes to choose).

 

It works now.