Need help with Virpil issue

[Hammer1-1]

Before anyone asks, I have had a support ticket for Virpil for over a month now with a need for a new replacement cable. The ticket was closed, was told they will ship out a cable and let me know when it will ship. That said, that was almost a month ago, and they arent going to ship it anytime soon.

 

I am extremely disappointed as I had paid a LOT of money for my virpil stuff - T50CM2 stick, warbrd base, and T-50 Mongoos throttle, and had nothing but good things to say about them...until now.

 

I need help with obtaining a new ribbon cable for the stick. To be more precise, its the 5 pin din female connector that mates the joystick to the base. The pins wore out over time with me swapping over from the T-50CM base to warthog, to hornet. Long story short, this cable needs a replacement, Virpil isnt sending me one, and I have a very expensive brick just sitting here collecting dust. Can ANYONE refer me to an aftermarket stock where I might be able to find this particular cable so I can fix it myself? I cant solder to save my own life.

 

Also, I might be selling my virpil gear here really shortly because of this. I get the whole COVID-19 issue, but they've told me 3 times they will send me out a cable in a period of over a month but they arent going to. They've said they will send me out a bill when I do (since its barely outside of warranty) but they havent yet. After all is said and done, Im not going to go through this ever again. Ive had my TM Warthog for much longer, and Guillermo seems to support his stuff regardless.

[HC_Official]

it took a few minutes of searching, this one looks close to the Virpil one

 

 

https://vetco.net/products/5-pin-mini-din-female-panel-mount-jack

 

 

 

https://www.globalsources.com/si/AS/RayFast-Technology/6008847415786/pdtl/Mini-DIN-Connector/1060483094.htm

 

 

 

 

designator for this is

 

5-pin Mini DIN socket

but you have to make sure the pin layout is the same as Virpils

 

 

Edited October 4, 2020 by HC_Official

[Hammer1-1]

Ive already tried that route, like I said I cant solder to save my life.

[HC_Official]

Are there any electronic repair shops near you, you could buy the bits take it to him and get him to assemble a new cable

 

 

Also try posting on

 

https://www.reddit.com/r/hotas in reddit or https://forum.virpil.com/index.php?/forum/6-tech-support/

[Hammer1-1]

Only ppl I know up here that might be able to help with this are avionics techs here at work. I can ask, but for the most part I doubt I can get anyone to solder this on a break. I have bits and pieces, but no new connector to the board and I dont think its reusable since the pins are already in it.

[HC_Official]

Only ppl I know up here that might be able to help with this are avionics techs here at work. I can ask, but for the most part I doubt I can get anyone to solder this on a break. I have bits and pieces, but no new connector to the board and I dont think its reusable since the pins are already in it.

 

 

someone with reasonable skill could cut the wires an inch or so outside the connector and then solder wires onto that small length of cable and then insulate them

[Hammer1-1]

They could...providing I can find someone who can. Ill ask tomorrow; if I cant find anyone who can do it, Ill just sell off my virpil stuff. There isnt a good enough excuse as to why Virpil cant support their product in a timely manner, especially something so small that I have to and are willing to pay for.

[Cyph3r]

Hi Hammer1-1! Really sorry to hear that you've had some difficulties with your VPC gear - I'll get this chased up for you!