Order DCS Black Shark and received confirmation but never able to download

[Madmatt_BFC]

I posted this already in the DCS Black Shark forum but it was suggested that I should post this here as well.

 

Here is my problem as originally posted:

 

Well, I couldn't contain my enthusiasm any longer so i went ahead and ordered the Russian version "DCS - Black Shark (Rus)". Luckily, due to my job, I have become pretty profecient at reading and understanding Russian. Anyway, the order process went smoothly and I got the email confirmation of my order within moments from Protx HOWEVER, its been over two hours now and when i go back to the Products section of the website in Russian, I am not getting my serial code or download links. :( All i continue to see is the link to order the game again via the Protx gateway.

 

I have contacted support via email so hopefully its just a minor glitch between the payment portal and the download system. Trust me, I can understand these issues all too well.

 

I have checked to make sure I am indeed logged into the DCS website and i am, still I am unable to get my game serial code or download links.

 

Any help would be appreciated as the product has been payed for but I am unable to obtain it still.

 

Madmatt

 

p.s. Protx transaction ID available if needed. My login account name on the DCS webpage is "Madmatt".

[Madmatt_BFC]

Looks like its okay now as I was able to download the files this morning. Unfortunately I am now having crash issues just launching the game in single player mode. I have posted a new thread about that.

 

Madmatt