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Posted

So my throttle arrived last week, but just the base, no frame and grips for the F-16 option.

I sent an email to support, but 4 days in and no reply......

Has any one else had a partial delivery or know of any issues with stock etc? How are Winwing currently regarding customer service? 

System specs: PC1 :Scan 3XS Ryzen 5900X, 64GB Corsair veng DDR4 3600, EVGA GTX 3090 Win 10, Quest Pro, Samsung Odyssey G9 Neo monitor.

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Posted (edited)

On the purchase page you should have tracking numbers for all packages. First thing you should simply check on tracking where is the rest of the order. Quite possible some of them simply got stuck in the customs. 

Edited by some1

Hardware: VPForce Rhino, FSSB R3 Ultra, Virpil WarBRD, Hotas Warthog, Winwing F15EX, Slaw Rudder, GVL224 Trio Throttle, Thrustmaster MFDs, Saitek Trim wheel, Trackir 5, Quest Pro

Posted

There is a holiday there also. Definitely check your tracking numbers. Probably 3 boxes for the F16 Throttle. I got 3 boxes one day and received the 4th one the next day.

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Windows 11 Pro 64 bit | Intel Alder Lake i7 12700KF | Asus Prime Z690M Plus D4 | CORSAIR Vengeance LPX 64GB (2 x 32GB) DDR4 3200 | EVGA GTX 1070 SC @1594MHz/4000 MHz 8GB | 1x42" Multi Touch Screen and 1x27" 4k widescreen | Saitek x52 Pro |

Posted

My orion2 came in two separate packages, orion base and F-16 throttle grip.  The base was delivered three days before the grip arrived.

Posted

Its finally arrived, and I have it installed.....the throttle is great, but there were missing nuts etc to  assemble the frame.....when I did, it was too wobbly and I did not like it, so made a wooden frame which is much stiffer and also doubles up as a base which it needs to switch out of the mount for the F-18 throttle on my chair:

System specs: PC1 :Scan 3XS Ryzen 5900X, 64GB Corsair veng DDR4 3600, EVGA GTX 3090 Win 10, Quest Pro, Samsung Odyssey G9 Neo monitor.

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Posted

Mine came with lots of nuts and bolts loose in the box.  They were all over the place but there were just enough to assemble the frame.  Not wobbly but tricky to assemble.  Just need to order another 4 nuts for the suctin cups.   Still waiting on Fedex for the joystick base.

Plastic

Posted

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Here is my solution, works great


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System specs: PC1 :Scan 3XS Ryzen 5900X, 64GB Corsair veng DDR4 3600, EVGA GTX 3090 Win 10, Quest Pro, Samsung Odyssey G9 Neo monitor.

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