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Posted (edited)

I did a dumb thing when attempting to install BlackShark. :( A few days ago I purchased the download English version of BlackShark, after the credit card purchase I was directed to a webpage that contained the two files for download:

1. setup.exe

2. data1.cab

 

While downloading the setup.exe file, I inadvertently closed the webpage that had both files available for download. I was unable to access that webpage after closing it. The download completed for setup.exe which was saved, but there was no way for me to download the second file, data1.cab . I then emailed 'support@digitalcombatsimulator.com' , informing them of my problem, also providing them with my serial number and transaction number that I received after purchase. It's been a couple of days, but I haven't received a response from that support email. So I'm posting this thread, hoping that an administrator/moderator can assist me in getting download access to the data1.cab file so I can complete my installation of BlackShark.

Edited by TonyP
Need to re-size the font on the last paragraph
Posted

Hi,

 

you should be able to (re-)download both files :

  1. Go to http://www.digitalcombatsimulator.com and log in.
  2. Click on "Files" and then "Products". You should get a product-page for the download version of Black Shark with your serial number showing.
  3. Clicking on the Download-button (right side of the screen) will take you to the page where you can start the downloads (where you select the server).

 

Good luck,

 

Bart

i7 8700K @ 4.4Ghz, Radeon RX 6800, HP Reverb, Thrustmaster Warthog HOTAS, MFG Crosswind pedals, Thrustmaster MFD's

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