Can't receive password reset emails

[jkramer5]

I sent emails from 2 addresses then thought of contacting you here. Sorry for the spam I just a little bummed out ...

 

 Hi,

 

I'm user jkramer5 contacting you again about the password reset issue I'm having. As far as I can tell, my ISP (they use yahoo's email servers) are blocking incoming emails from you. They have no solution as to how to unblock your messages.

 

I do use another email account, registered to DCS as jkramer** with an address of jonk***********@gmail.com and I have tested that your emails make it to that address. Earlier today I tried to change my main DCS account from the pacbell.net to my gmail but because it is in use for jkramer** ( I created that to run a dedicated server for a while )

 

I can do whatever necessary to prove who I am, I can access my old purchase emails and I've been a DCS customer a long time. 

 

As of now I am totally locked out of my account jkramer5 and I've got $100's of purchases in it.

 

 I've used asterisks so as to not put my account names in the clear

I would appreciate Please help with this.

 

Regards,

jkramer5

[jkramer5]

I got two messages from someone but there were no help or instructions. Then a third message saying they would be glad to help then close then they closed ticket.

 

Is there some help with being not able to receive emails or changing my email address to something else when I can't log in to the account to do it myself because I can't get teh changed password emails to change the password so i can log in?

[jkramer5]

Taken care of with support ticket ... Thank you so much !