Tronjer Posted March 14, 2009 Posted March 14, 2009 Hi together, I just purchased the German boxed Version of DCS:Black Shark and can't activate it with the key, printed on last page of manual. It neither works in activation window, nor on the indicated starforce website. I always get the message: 'The activation got denied from server' (translated from German: Die Aktivierung wurde vom Server abgelehnt) and 'A fatal error was registered'. So what I'm supposed to do now? Before you might ask: my OS is Vista 32bit (home premium), I started Black Shark in admin mode and exactly entered the key as printed on manual (checked twice, back and forth). [sIGPIC][/sIGPIC]
Jg2001_Rasputin Posted March 14, 2009 Posted March 14, 2009 Same problem here. Bought the russian download version some months ago, uninstalled it, installed the german version and now I cant activate the product.
Airway Posted March 14, 2009 Posted March 14, 2009 Hello ! We have a German subforum here : http://forums.eagle.ru/forumdisplay.php?f=98 Regarding the problem I recommend mailing the support: support@digitalcombatsimulator.com Did you enter the "-" (Bindestriche) too? Maybe you mixed O and 0 (Null) ?
Tronjer Posted March 14, 2009 Author Posted March 14, 2009 Yes, I know there is a German forum and I will consider it for the future. However, concerning validation issues I prefer English for convenience of customer support, as I can't expect them to understand my language. Anyway, I simply went back to my local vendor and exchanged the copy for a new one. This time the validation process worked, what let me assume that parts of the German version of Black Shark got delivered with invalid serials. [sIGPIC][/sIGPIC]
Airway Posted March 14, 2009 Posted March 14, 2009 No, it was the SF servers that were restarted, as you can read in the German forums. But I'm glad it works for you now.
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