License key not received, can't access to Heatblur order history

[diamond22]

I pre-ordered the F-4 Phantom from the Heatblur website, together with the t-shirt on November 6th. I can't find any trace of an order confirmation email with the voucher for activating the module. However, I received the t-shirt correctly.
On the Heatblur website I can't access the order because I don't receive the password recovery email. 
Does anyone have a similar situation to mine? I opened a ticket with Heatblur, but I'm not getting any support.

Thanks in advance for any help about it

[ensamvarg]

I pre-ordered the F-4 Phantom from the Heatblur website, together with the t-shirt on November 6th. I can't find any trace of an order confirmation email with the voucher for activating the module. However, I received the t-shirt correctly.
On the Heatblur website I can't access the order because I don't receive the password recovery email. 
Does anyone have a similar situation to mine? I opened a ticket with Heatblur, but I'm not getting any support.
Thanks in advance for any help about it

Hi there,

PM your order number and I can resend the emails for you!


Sent from my iPhone using Tapatalk

[diamond22]

PM sent!

 

[diamond22]

25 minutes ago, ensamvarg said:

Hi there,

PM your order number and I can resend the emails for you!


Sent from my iPhone using Tapatalk

Thanks a lot, mail received and voucher redeemed, I'm going to ride the beast!

The error was mine, a wrong e-mail address indicated during the purchasing.