Where's the Hand Tracking Module?

[Panzerlang]

Listed on the website, "temporarily out of stock". It's been out of stock for months and support says it will be "months more". I suspect the truth is, just as with the wide-FOV lenses, that you have zero intention to provide either in the future.

Upcoming Crystal Super purchase? Not a chance in hell.

[Calvin.Pimax]

The team is currently assessing the demand and quantity for the hand tracking module.

If we are about to discontinue this item, an announcement will be published.

[Panzerlang]

2 hours ago, Calvin.Pimax said:

The team is currently assessing the demand and quantity for the hand tracking module.

If we are about to discontinue this item, an announcement will be published.

The general expression for that kind of behaviour is "Leaving your customers hanging out to dry". What confidence can we have therefore that you won't do the same with the Crystal Light and Crystal Super? It's not like the Crystal is even remotely close to being 'End of Life'. Or is it? Just over a year after first release.

[Calvin.Pimax]

Of course, without showing an actual product or even demonstrating a prototype at an event, people might still be skeptical about whether the headset will work until it's delivered to their hands.

That's why we keep updating the development progress, so our users can stay informed about the product's status and upcoming plans.

For every headset we've launched, we've ensured that every patch is compatible with them. 

 

[Panzerlang]

4 hours ago, Calvin.Pimax said:

Of course, without showing an actual product or even demonstrating a prototype at an event, people might still be skeptical about whether the headset will work until it's delivered to their hands.

That's why we keep updating the development progress, so our users can stay informed about the product's status and upcoming plans.

For every headset we've launched, we've ensured that every patch is compatible with them. 

 

I was wondering more about what accessories will be offered and then go out of stock, never to return.