Maduce Posted December 6, 2024 Posted December 6, 2024 When I have the Pimax app running our home wi-fi is unusable. As soon as I exit out of the Pimax app I am able to use the Wi-Fi again. It even happens when using offline mode. I use an Ethernet cable for my PC, but our TV and phones will not work. Has anyone else had this issue. I am running the latest version of Pimax and Windows 11. I also reached out to support but no luck.
Calvin.Pimax Posted December 10, 2024 Posted December 10, 2024 @Maduce, could you please download the DeviceSettings file and replace the existing one? It’s located at: C:\Program Files\Pimax\Runtime. If this doesn’t resolve the issue, please let me know. I’ll involve the developer, and we can arrange a remote session for further troubleshooting. DeviceSetting.exe
Maduce Posted December 17, 2024 Author Posted December 17, 2024 (edited) Sorry for the late reply. Ticket #87882. I don't seem to be having the issue currently. I put in another support question though. My batteries don't seem to be holding a charge as long as they use to, can I purchase new batteries? My Crystal is about a year old. Edited December 17, 2024 by Maduce
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