Updating Pimax play

[jg777]

Since the check for updates on my Pimax play never works, do I have to uninstall Pimax play or just install over it? I'm on Crystal Light 1.33.10.01 and all working fine, I would hate to screw thins up.

[Panzerlang]

I've always installed over it and never had issues (other than the permanent ones that no updates ever seem to fix).

[Calvin.Pimax]

8 hours ago, jg777 said:

Since the check for updates on my Pimax play never works, do I have to uninstall Pimax play or just install over it? I'm on Crystal Light 1.33.10.01 and all working fine, I would hate to screw thins up.

The "Check for Updates" feature will work when the update is rolled out to all users. If you don't receive an update prompt after clicking it, it means the update hasn't been released to you yet or is currently being rolled out to a small group of users.

[jg777]

Ahh, ok, that's weird, because I'm 2 updates behind . So why only some people if it's out of beta? Makes no sense.

[Panzerlang]

40 minutes ago, jg777 said:

Ahh, ok, that's weird, because I'm 2 updates behind . So why only some people if it's out of beta? Makes no sense.

I wasn't going to update mine, due to reports of Quadview implementation screwing up Quadviews for those who use the external version. Then, while messing around, a Pimax window with a new name popped up, asking for permissions. I figured it might be an existing component, re-asking for permissions, so I yessed it. Bammo, Pimax Play upgraded to latest version. However, DFR can be disabled in Pimax Play, so no apparent harm done.

[Calvin.Pimax]

4 hours ago, jg777 said:

Ahh, ok, that's weird, because I'm 2 updates behind . So why only some people if it's out of beta? Makes no sense.

The latest client version 1.35 has been released. This update introduces the Prime program, which requires new users to download the updated client. Aside from this, no significant bug fixes have been included.

 

[Panzerlang]

1 hour ago, Calvin.Pimax said:

The latest client version 1.35 has been released. This update introduces the Prime program, which requires new users to download the updated client. Aside from this, no significant bug fixes have been included.

 

So owners of pre-prime hardware are being forced to subscribe to Prime?

[Calvin.Pimax]

5 hours ago, Panzerlang said:

So owners of pre-prime hardware are being forced to subscribe to Prime?

"Pre-prime hardware"? By that, do you mean headset ordered by a user before the Prime program was introduced? If so, it will be not affected, since they will pay full on the website. 

[Panzerlang]

2 hours ago, Calvin.Pimax said:

"Pre-prime hardware"? By that, do you mean headset ordered by a user before the Prime program was introduced? If so, it will be not affected, since they will pay full on the website. 

Yes, purchased before the Prime program was introduced (in my case, the original Crystal last year).

"This update introduces the Prime program, which requires new users to download the updated client." So the updated client is an optional component within the latest Pimax Play, and doesn't need to be activated by owners of pre-Prime hardware?

Edited December 10, 2024 by Panzerlang

[Calvin.Pimax]

14 hours ago, Panzerlang said:

Yes, purchased before the Prime program was introduced (in my case, the original Crystal last year).

"This update introduces the Prime program, which requires new users to download the updated client." So the updated client is an optional component within the latest Pimax Play, and doesn't need to be activated by owners of pre-Prime hardware?

You won't be affected; you can just connect the headset to Pimax Play without any hassle.