trackIR shuts down in one minute

[Metabo]

My trackIR has worked great for the past 5 years and today when I launch it it auto shuts down in 60 seconds. How do I fix this?

[rob10]

1st thing to check is if WINDOWS is putting the USB port it's plugged into asleep.  It's been known to change them back even if you had them set not to sleep.  TIR doesn't pull a lot of power some it might be seeing the port as not in use and shutting it down for "energy savings".