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Posted

I know this sound really nobby, but I am having problems with installing backshark. I have down loaded both parts have put them into the same folder, activated the setup.exe, it gets halfway on the install but then I get error message 2.

I belive that error message 2 means that I have only download one part only/or dont have it all in the same file. But I have, I think.

 

Is it right that the second download comes as 1406 septerate files ?, as that what i have got. I lumped Setup exe in with them and let it run but no joy.

 

I am using Vista Ultimate.

AMD 2 x 4800 CPU

ATI HD4670

4 GB Ram

 

Anyone know what I am doing wrong, Is there some kind of idiot guide I can follow for Idiots like me ?

Posted (edited)
Is it right that the second download comes as 1406 septerate files ?, as that what i have got. I lumped Setup exe in with them and let it run but no joy.

 

No.

You should have only two files - setup.exe and data1.cab. If you have many files that sounds like you have extracted the data1.cab (possibly through using the download-and-run instead of a simple right-click and save-as). I have verified that my data1.cab has 1406 files within it, which reinforces this hypothesis.

 

In short, the procedure should be as follows:

1- download setup.exe (right-click, save as)

2- download data1.cab (same)

3- ensure they are both in the same folder

4- double-click setup.exe

 

Setup.exe will then look for data1.cab, and if you have already extracted that one it won't find it and cause an error2.

EDIT: Also note that if you download and already have a data1.cab in the download folder, windows will rename the new one to something similar to "data1 (1).cab" - this will cause the same error.

Edited by EtherealN

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