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Posted

Under normal idle conditions my 7800X3D runs at <40C.

As soon as I open the Pimax Play software the temp increases to nearly 80C and the fans are working hard. This is not in game this is just on the windows desktop with Pimax Play software open. 

Having read about some issues with Windows Security I temporarily stopped Windows Defender and within seconds my CPU was less than 40C again. When I restart windows defender it increases CPU temp to nearly 80C again.

I have tried excluding all Pimax folders from Windows security but this has not helped.

Any suggestions as this does not seem normal?

Posted

I found another folder containing Pimax programs and after excluding this from Windows Security my CPU now stays below 40C when idle.

Hopefully Pimax will address this issue at some point but as it seems like it has been an ongoing issue for over 12 months maybe not.

Posted

Where was the other folder you found?  Thanks

Win 10 64-bit, Intel Core i7-7700k@4.2GHz, MSI 1080Ti , 16 GB, 500GB SSD, LG 34UM95, Acer T232HL, TrackIR 5 Pro, Thrustmaster Warthog HOTAS, Saitek Combat Rudder Pedals.

Posted

In the AppData folder I had only excluded the Local folder and Pimax was also in the Roaming folder so as soon as I excluded these my temperatures dropped by about 35C

 

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Posted

Would be interested to see if Pimax is doing telemetry/data collection in the background that defender is flagging. 

Windows 11 23H2| ASUS X670E-F STRIX | AMD 9800X3D@ 5.6Ghz | G.Skill 64Gb DDR5 6200 28-36-36-38  | RTX 4090 undervolted | MSI MPG A1000G PSU | VKB MCG Ultimate + VKB T-Rudders + WH Throttle |  HP Reverb G2  Quest 3 + VD

Posted
On 1/31/2025 at 5:07 AM, EightyDuce said:

Would be interested to see if Pimax is doing telemetry/data collection in the background that defender is flagging. 

On top of that the newest Pimax Play leaves crapload of processes running keeping the CPU clocks at max AFTER shutting shutting the Pimax Play down and disconnecting the headset. I have to either stop them all manually or reboot the system.  I have couple of main processes on manual start so they don't automatically start on system start. 

Posted
5 hours ago, maxTRX said:

...CPU clocks at max AFTER shutting shutting the Pimax Play down and disconnecting the headset...

Well, I guess this issue disappeared after after I installed Steam and Steam VR.  I was reinstalling the entire gaming setup on a different rig and decided to configure PCL headset in Pimax Play before I installed the Steam VR... bad idea 😉  The processes are manageable now, besides I only play offline.

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