Crystal light just wont setup

[Spicer1978]

Hi team,

I am nearly 2 weeks into my new Crystal light upgrade from RIft S.

I cannot get a setting to work. I have followed everyones online setup tips. I have tried native 72,90 and 120hz. I have tried all the quadviews and priority rendering on/off. I ideally would like 120hz locked to half, but if I try this on pimax play and/or in DCS the visuals are so blurry. Any variation of HZ halved is horrible.

I can get a lovely clear image with 72hz and tweaking Quadviews and priority rendering, but lots of micro stutters ruin this. Smart smoothing helps a bit with this, but then seems to cause FPS to drop causing other problems.

I have literally gone through every combo of setting with out a smooth clear experience. If i drop all the DCS in game settings to low, I get the same experience.

I had online assistance with tech help the other night and they noticed from my logs that the headset had instances of not acknowledging settings from pimax play. We did some rectification by deleting logs and files and opening Pimax Play in admin mode. But none of this helped.

And now to top it off the quadviews wont work at all. I select it on and can chose any of the 4 options, but the headset clearly isn't applying them.

Tonight in the Pimax "space" scene I notice that if I turn my head left to right its stuttering very slightly. And if I focus on an object, I turn more than around 10 degrees, it goes out of focus.

Now have a ticket open and am waiting further instruction....

I only use Pimax Play, no openxr or independent quad view. Is this the issue?

Using lates version 1.0.18 firmware and Play version 1.42.1.

 

System:

Windows 11

Asus Z790

Nvidia RTX 4090

I7 14700K 

DDR5 64mb 6000Mt

Drives are Samsung SSD 980 Pros

[Calvin.Pimax]

10 hours ago, Spicer1978 said:

I only use Pimax Play, no openxr or independent quad view. Is this the issue?

 

We do have the built-in QV and OpenXR runtime, so running DCS is absolutely fine.

10 hours ago, Spicer1978 said:

Now have a ticket open and am waiting further instruction....

 

Share the ticket# with me if you didn't hear from our tech team.

Have you watched Tallymouse’s DCS setup guide? If not, check it out — it’s super useful for new upgrade users.

Or this: 

 

 

[Spicer1978]

Hi Calvin,

Support is ongoing. They have responded twice so far. First time was rudimentary checks.

Now I have been asked to check some processes are working and to feedback.

I was asked to see if the IR lights are active on the lenses using a camera. But they don't appear to be. 

I have seen that video, thanks. Didn't work for me. He suggests locking half frame rate, which just makes everything out of focus. 

 

Ben