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In June I placed an order for an F-16 Hotas, it was out of stock. It arrived in late September. After assembly I started calibration and noted that the Antenna Tilt control was not working, no indication of any function. I noted the tilt had a counterclockwise stop but no clockwise stop. It does have a spot that feels like a stop but is easily rotated thru.

I opened a ticket with Winwing support and they advised that they wanted a video of the problem.

I submitted a video. They said the problem was an o-ring and they would send a replacement along with instructions on how to replace said o-ring. The instructions have you disassembling the grip, separating the 2 halves, removing 2 connectors to the main board, using needle nose pliers to remove the Ant Tilt nut, replace the o-ring and reassemble.

I told them I was not comfortable doing this and I would prefer a replacement grip. They said I did not understand the warranty.

I then decided to try and replace the o-ring. When you remove the grip from the base there are 3 nuts hot glued in slots that attach the base to the grip as noted in their instructions. 1 nut fell out as the hot glue holding it in place fell off as soon as I removed the grip from the base. I noted the 2 bottom button connector wire plugged into the main board are also hot glued in place. I decided not to remove them. I then took my needle nose pliers and tried to remove the Ant Tilt nut. This nut is probably a little over 1/2 inch in size with very little space to put the pliers. I found it very hard to try and rotated the Ant knob while trying to hold the nut to the point that I thought I might damage the grip. I did note that the o-ring inside appeared to be ok. I reassembled the grip and was able to use some tape to hold the wayward nut and reattach the the grip to the base.

I advised Winwing about my problems of trying to replace the o-ring.

They said they wanted a video of me trying to remove the nut.

I said I'm not going inside the grip again.

They said "Sorry for your trouble"

The end.

 

 

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