Pimax Crystal Super IPD system jammed

[MichaelJWP15]

Having been trying the system for a few days and having real trouble with the IPD, I realised the buzzing sound kept going on and the numbers were not changing. I read a few links which mentioned this issue.. anyone know about it or have a way of fixing it?

Otherwise I may have to return it, I have raised a ticket though to see what Pimax say.

[MichaelJWP15]

Replying to my own topic... So Pimax replied to my ticket. Asked me to upgrade to the latest Pimax Play, which is an obvious stalling tactic as a buzzing headset that does not adjust its IPD is clearly not a software issues.

So they asked me for a video if the 'update' didn't work. So I have sent one, again possibly another stalling tactic as this must be a known issue and the video does not add anything over my original text description.

No reply now for two days. I had a very good experience with my Pimax OG Crystal, but I am now starting to experience what others have complained about with Pimax and starting to get annoyed. And only 5 days left on my trial!