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Posted

I bought DCS as soon as the first Beta was available, and I got a serial number. Now when I login on the home page of DCS, there is no serial number anywhere. When I bought LockOn and BlackShark, the serial number would show when clicking on some button...maybe the download button? I can't remember how to get the serial number and I searched the forums. Will someone point me in the right direction...thanks!

Windows 11, GPU: RTX-4090, Ram: 32gb, CPU: 12700k, Headset: Varjo Aero

Posted

The "Payments" button under the menu on the left hand side will take you to the serial numbers.

 

Also, they merged the accounts from the LockOn site and if there were any duplicate usernames without matching email addresses, the DCS account was renamed by adding a 1 to the end. So if you're not finding the Warthog serial number on your account, see if you can log on with username1 - it may be listed under that account instead.

Posted

I guess my account is having problems. When I go to the "Payments" tab, the only thing I get is a white screen with the sentence "No information or you have not bought any product yet." I bought A10C when the very first Beta was released. Can anyone from DCS tell me if there is a problem with their system? Did anyone else have this problem?

Windows 11, GPU: RTX-4090, Ram: 32gb, CPU: 12700k, Headset: Varjo Aero

Posted

Please make sure you have checked at the download, it should be there above the FTP/HTTP/Torrent server links.

 

If it is not there, please enter a support ticket through the support system on the site.

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Posted

@nomdeplume

You are exactly right. I added a "1" to my login name and now it shows my serial number when I click on "downloads". This information should be added to a FAQ somewhere. Thanks for the info!

Windows 11, GPU: RTX-4090, Ram: 32gb, CPU: 12700k, Headset: Varjo Aero

Posted

Try using Internet Explorer.

 

As my payment info and serial are missing if I use Firefox to login to the DCS website, I get the white screen also in firefox, however if I use Internet Explorer all the info is there.

 

So I just use IE instead of FF to login to DCS website now. I can still use Firefox for the lockon website.

 

Adding a 1 to the end of my username didnt do jack shizznit.

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