Smile Posted April 11, 2011 Posted April 11, 2011 (edited) Hi, I had to format my computer cause Windows crashed and couldnt startup anymore. The warranty assistance for my PC installed a new service pack. My PC is not connected to the internet, so I need to activate/deactivate via mail or manually, in another PC, using serial n° and hardware code. I installed FlamingCliffs2 again and tried to activate, I noticed that the hardware code is changed. With help of a friend, I went on the net at the proactive.star.force activation page. The proactive.star.force.com activation now says my serial number is not valid cause it's activated yet. I tried to deactivate too, but the software told me FC2 is not activated. 1. my FC2 it's not activated because I formatted everything, so I cant get a deactivation code 2. the Proactive activation site tells I cant activate because my serial is activated yet (yes, the activation before formatting) 3. the Proactive deactivation fails because I havn't got a deactivation code for the previous hardware code. What should I do? Thank you for answers, Enrico Italy Edited April 11, 2011 by Smile
Panzertard Posted April 11, 2011 Posted April 11, 2011 Please contact support, I think they may be able to assist you in this matter. Sticky: How to contact Support The mind is like a parachute. It only works when it's open | The important thing is not to stop questioning
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