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Posted

It must have been in 2009 when I purchased Black Shark, and I must have used a different Username although I am sure it was the same email. Because my purchase of Black Shark 1 does not show on my profile. I could never log into that username so at some point I needed to log into the site so I created a new username.

 

My harddrive crashed and I had to reformat and I lost everything.

 

I wanted to get to flying again I could not prove I owned BS1 and I wanted to support ED so I bought the standalone BS2 under my new username. But my old system just cant handle it.

 

I am running XP 32 Bit Intel Core 2 6300 @ 1.86GHz with 3.00 GB of RAM and a Nvidia GeForce 9600 GT

 

I was getting frequent crashs and items in the cockpit like switchs, shkval, abris map, were disappearing. I followed Nate_IRL's advice and did the 3GB tweek, got new video card drivers, direct x, c++ patch, did a fresh install of BS2 twice and that sis seem to help some, I ran some missions and really love the new ATC and new AI is so much better.

 

 

but I am still NOT able to run the sim consistently on this machine. I read the bugs forum and this seems to just be a result of my system being 32 bit and outdated and not up to running BS2. My hardware just seems too old. I hope to get a new system soon that will be up to the recommended specs for BS2.

 

In the mean time I would really like to play Black Shark 1. I don't know my original log in that I used to buy Black Shark 1. I entered a ticket in the hopes that since I just purchased Black Shark 2 but was not able to run it that they would provide me with a serial number for Black Shark 1. Do you know how they could verify that I did indeed purchase Black Shark 1 back in 2009?

 

I know it is the holidays and they are backed up I entered my ticket 2 days ago and I was just curious how long you think the wait may be?

 

Do you think they will be willing to help me in this situation?

What can I provide that will help them?

 

I love ED and this community, you guys are the best, thanks for any help you can provide.

Toast

 

Aviate, Navigate, Communicate. and When All Else Fails, Aviate More :pilotfly:

Posted

When looking for the serial number, did you check both locations? That is, first check this one:

 

attachment.php?attachmentid=42773&stc=1&d=1285972256

 

Then, if it's not there, check here:

 

attachment.php?attachmentid=48397&d=1299101417

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Daniel "EtherealN" Agorander | Даниэль "эфирныйн" Агорандер

Intel i7 2600K @ 4.4GHz, ASUS Sabertooth P67, 8GB Corsair Vengeance @ 1600MHz, ASUS GTX 560Ti DirectCU II 1GB, Samsung 830series 512GB SSD, Corsair AX850w, two BENQ screens and TM HOTAS Warthog

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| Life of a Game Tester
Posted (edited)

Thanks EtherealN,

 

I was looking through my records and I solved the mystery! I bought it from direct2drive. I will get my serial number from them!

 

/facepalm

Edited by Toast
I'm stupid

Toast

 

Aviate, Navigate, Communicate. and When All Else Fails, Aviate More :pilotfly:

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