MrCoredump Posted March 27, 2012 Posted March 27, 2012 After some hardware changes and reinstallations of Windows it seem that I have run out of activations for my copy of Black Shark. I submitted a trouble ticket over a week ago but have not yet received any response... Therefor I am trying to get in contact with you this way instead... My ticketnumber: 12962 Please advice MrCoredump
EtherealN Posted March 27, 2012 Posted March 27, 2012 Black Shark 1, correct? [sIGPIC][/sIGPIC] Daniel "EtherealN" Agorander | Даниэль "эфирныйн" Агорандер Intel i7 2600K @ 4.4GHz, ASUS Sabertooth P67, 8GB Corsair Vengeance @ 1600MHz, ASUS GTX 560Ti DirectCU II 1GB, Samsung 830series 512GB SSD, Corsair AX850w, two BENQ screens and TM HOTAS Warthog DCS: A-10C Warthog FAQ | DCS: P-51D FAQ | Remember to read the Forum Rules | | | Life of a Game Tester
MrCoredump Posted March 27, 2012 Author Posted March 27, 2012 Yes, it's Black Shark 1. I also have purchased BS2 but I can't install it until BS1 has been activated.
EtherealN Posted March 27, 2012 Posted March 27, 2012 I'll inquire on status. Is your account on digitalcombatsimulator.com and/or the ticket system registered to the same e-mail as your forum account? [sIGPIC][/sIGPIC] Daniel "EtherealN" Agorander | Даниэль "эфирныйн" Агорандер Intel i7 2600K @ 4.4GHz, ASUS Sabertooth P67, 8GB Corsair Vengeance @ 1600MHz, ASUS GTX 560Ti DirectCU II 1GB, Samsung 830series 512GB SSD, Corsair AX850w, two BENQ screens and TM HOTAS Warthog DCS: A-10C Warthog FAQ | DCS: P-51D FAQ | Remember to read the Forum Rules | | | Life of a Game Tester
MrCoredump Posted March 27, 2012 Author Posted March 27, 2012 Yes, it is registered to the same email address.
EtherealN Posted March 27, 2012 Posted March 27, 2012 Rgr, thanks. I'll check on status and get back to you as soon as I can. Sorry for the inconvenience. [sIGPIC][/sIGPIC] Daniel "EtherealN" Agorander | Даниэль "эфирныйн" Агорандер Intel i7 2600K @ 4.4GHz, ASUS Sabertooth P67, 8GB Corsair Vengeance @ 1600MHz, ASUS GTX 560Ti DirectCU II 1GB, Samsung 830series 512GB SSD, Corsair AX850w, two BENQ screens and TM HOTAS Warthog DCS: A-10C Warthog FAQ | DCS: P-51D FAQ | Remember to read the Forum Rules | | | Life of a Game Tester
MrCoredump Posted March 27, 2012 Author Posted March 27, 2012 Thank you very much. Your help is appreciated.
EtherealN Posted March 27, 2012 Posted March 27, 2012 Support has a long backlog at the moment, but it should be actioned shortly. Again, please accept our apologies for the inconvenience. [sIGPIC][/sIGPIC] Daniel "EtherealN" Agorander | Даниэль "эфирныйн" Агорандер Intel i7 2600K @ 4.4GHz, ASUS Sabertooth P67, 8GB Corsair Vengeance @ 1600MHz, ASUS GTX 560Ti DirectCU II 1GB, Samsung 830series 512GB SSD, Corsair AX850w, two BENQ screens and TM HOTAS Warthog DCS: A-10C Warthog FAQ | DCS: P-51D FAQ | Remember to read the Forum Rules | | | Life of a Game Tester
EtherealN Posted March 27, 2012 Posted March 27, 2012 You should have your new serial number in your ticket now. [sIGPIC][/sIGPIC] Daniel "EtherealN" Agorander | Даниэль "эфирныйн" Агорандер Intel i7 2600K @ 4.4GHz, ASUS Sabertooth P67, 8GB Corsair Vengeance @ 1600MHz, ASUS GTX 560Ti DirectCU II 1GB, Samsung 830series 512GB SSD, Corsair AX850w, two BENQ screens and TM HOTAS Warthog DCS: A-10C Warthog FAQ | DCS: P-51D FAQ | Remember to read the Forum Rules | | | Life of a Game Tester
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