a delay of 14days ???? (purchase 13/04, and now it's 29/04)
I'm not sur, anyway, for the moment my bank and paypal was debited and no refund appear on it, if i see a refund in few days, i resend you the money, but if no money back, I transform my disput in reclamation on paypal...
That's sure.
For moment i wait your reply in support ticket, because i send you screen capture of my bank account with debit.
Cool for you if you want to pay 2times a game... without proof of a refund on your account...