Jump to content

f3n3k

Members
  • Posts

    30
  • Joined

  • Last visited

Everything posted by f3n3k

  1. any way I contacted paypal and I see it with them, I'm on the phone right now, and it's weird for them, but everything is ok and paid to eagle dynamics.... So who is the liar now ? Sorry but after 14days, not refund appear on my bank account or paypal, they say the paiement is done... Check your system, you have already my money. or contact paypal for your account ;)
  2. the intermediary payment between you and me, it's paypal, not me or my bank, so it is with them that you have to see what problems, not me or my bank. and it is not in my bank account I see the refund but paypal first. Actually paypal say for the moment the payment is past and collected by Eagle Dynamics finished
  3. no, no, no, i think you don't understand... it's not my work to call my bank for check if my money back or somethings like that, it's your problem if you have a trouble with my money, i pay true paypal, it's your system the problem, it's your problems to contact paypal and have your money...no mine. I pay a game there a 3weeks ago and now you want a second paiement without proof of your says. Sorry bu this a joke and a fraud. I contact paypal and i have done here. Thanks for your excellent reply and works
  4. a delay of 14days ???? (purchase 13/04, and now it's 29/04) I'm not sur, anyway, for the moment my bank and paypal was debited and no refund appear on it, if i see a refund in few days, i resend you the money, but if no money back, I transform my disput in reclamation on paypal... That's sure. For moment i wait your reply in support ticket, because i send you screen capture of my bank account with debit. Cool for you if you want to pay 2times a game... without proof of a refund on your account...
  5. Hello, I received this from you this morning: Dear Thiebault XXXX, Due to an error in the order processing system we were not able to receive your payment of $39.99 for the purchase you made made through our site – transaction ID TXN7IJX4RXXXXXXXXX. The money was NOT debited from your PayPal account. The was only a hold placed on the amount during the transaction, which was unsuccessful. The money will be unblocked after a time period set by your bank. Your shopping cart, located on our site here: http://www.digitalcombatsimulator.com/shop.php?scr=basket includes a new transaction for a re-purchase. Please make sure you are logged in. We ask that you please process this payment before May 5, 2013, otherwise will have to cancel and block your purchase. We sincerely apologize for the inconvenience and guarantee that no such errors will occur in the future. -- Your Eagle Dynamics Sorry but what's the joke? I do not pay anything, my bank account has been debited and paypal ... I will not pay a second time as you desire ... If you have problems with your system, it is with him that he should see or paypal. Anyway I opened a dispute on paypal because I have a bad feeling about this and I don' want to lose money in your problems. I'm very angry with your mail and this problem and I hope you found very quickly a solution. Cya edit: check your support ticket for see my screen capture of bank and paypal.
×
×
  • Create New...