Gyre

F-15 missions? Not a lot here. Any other site suggestions?

Thanks Customer Support! That totally took care of the problem. Thank you. And that was fast!

Clarification First. I don't want to be misunderstood. I based this post based on others that I had read. Not from personal experience. And my goal was not to criticize, but to suggest that this wasn't an area to neglect since you've got such a great product with such a great future ahead of it. I only obtained a trouble ticket # yesterday, so as I said, no problems myself with customer support. That said: my trouble ticket is: #23521. My application is telling me that I do not have a valid installation, despite having a serial #/ or registration key. When I try to deactivate (in order to reactivate) that's the message I get telling me that I can't do it. I'm sure that the problem came from an installation from before my motherboard died, and which I didn't have a chance to deactivate. After replacing the motherboard with a newer one, new processor ect. I've just continued to use the same Windows 7 setup, with the same applications, and with very few problems. Other than being told that I don't have a valid installation DCS will play but I've got no cockpit textures.:mad:

If it's true that DCS is ignoring customer support, and I hope it's not, it's going to come back and bite them on the *ss. Customers will let prospective customers know on Amazon and on the big gaming websites and sales will be lost. How hard can it be to hire a half-dozen people at minimum wage to answer questions and help people with activation problems, of which there are many due to the complex anti-piracy system? I'm not the only customer who believes that paying for a product deserves a measure of reciprocal customer support. Pretty much everybody over the age of 25 in America believes that. Short-term thinking, and neglecting customers is a sure plan to lose it all in the long-run. And it can be so easily avoided.