Lionman

I recently purchased the really excellent DCS Black Shark ringback manual having already purchased DCS Black Shark as a download on 01-02-2009I although it proved impossible to get it running under Windows VISTA 32 BIT Ultimate Edition. Recently, due to a malfunction, both my internal and external hard disks failed and required a reformat during which I lost my download and it's back-up on the external HD. Now I have installed Windows 7 64 BIT on the reformatted HDs and it runs all my simulators without any of the problems I had with VISTA Ultimate Edition but although I wish to re-install DCS Black Shark I cannot find any link on the website or my account to re-download my purchase. !. How and where can I re-download my purchased software? 2. Can I upgrade to the boxed DVD version by paying an extra fee in case this happens again? The receipts and transaction details remain on this website of course. I tried making a tech support request about this but have so far had no reply. :smartass:

Sirs, Having succeed in purchasing on my second attempt and having finally succeeded at installation after 5 attempts, three fresh downloads of both main files and installed to the root directory not inside the default program files directory (because under VISTA many games won't run from there) now, when I start the program (as Administrator) from its desktop icon, the music begins and the launcher window opens but then nothing happens. Eventually I get a "Not Responding" error message in brackets at the top of the Game's launcher window border but the rest of the window inside the frame remains black. Has anyone else experienced this and does anyone have any suggestions as to how I can get BS to run? My OS is VISTA Ultimate Edition (which sucks) EAC is turned off (otherwise no games run at all), my system spec is state-of-the-art and more than adequate as can be seen by my signature below, I have been simming for 25 years, this is my 8th PC and I have been trying for two days now. LOL Just discovered another problem. When I try and open the DCS Black Shark Multiplayer Icon I get an error message saying X Windows cannot find 'bin\stable\DCS.exe'. Make sure you typed the name correctly, and then try again. Of course I hadn't typed anything, just clicked the icon. I took the advice in the post below and adjusted my 8800 to the lowest settings although I am none too sure what "advanced AI" is when applied ot a video card.. Still no go. Any ideas chaps?

Continuing KA-50 problems Well, I fiunally managed to purchase and download Black Shark and have followed the installation instructions assiduously, downloading both files to the same directory and starting set up from there. However four attempts at installation have all stopped at about 52% with "error 2" implying that the second file (presumably the one called DataCab) is either not found or corrupted yet I have downloaded it twice with the same result. Not having much luck so far but determined to get this to work as the program looks excellent. Any advice apart from download both files yet again and try again? I am using VISTA Ultimate Edition - which is probably part of the problem as it is total rubbish IMO and has caused me constant problems ever since I bought the PC with it fitted. Indeed I am about to reformat and go back XP on one 55 GB HD and System 7 Beta on the other 500 GB HD. (Unfortunately I cannot do that until two external HD I have ordered for backup arrive. ) VISTA sucks for gamers in my experience and I am no newbie - this is my 8th PC, has a top spec and I have been a sim pilot for the whole 25 years there have been PC sims. VISTA Has probably cost MS more in lost customers and bad PR than it cost to develop. :huh:

PURCHASING PROBLEMS I use a VISA Debit card with which i frequently make online purchase without problems.. I followed the purchase link, entered all my data and clicked purchase. The button switched to "Submitted" but following that nothing occured, I was not directed to any download link but nor did I receive an error message or any indication what had occured. Having given my cc detailsI am naturally anxious. So I have two questions. I checked the purchase button and it told me that i had made no purchases yet. 1. Where can I purchase the boxed English version with a printed manual? Or if it isn't out yet WHEN will it be available in the UK? 2. The Protx purchase system seems flawed and doesn't work properly for me, so can I purchase the English downlaod version through PayPal? :( I should add that I am 62, have been a sim pilot for 20 years plus and have all the controls including pedals and HOTAS Cougar. I tried to contact support but have so far received no reply.