Hi, I also had the some problem of yours. I'm italian and I wrote to susanne six days ago. She said to me that they were out of office for some days and she will write to me as soon as she can. Maybe this error is accrued because they aren't working. I also saw on microhelis website that Joystick controller 12 bit and button box 32 are currently not available. So, it is the second error that doesn't allow me to complete the order.